topic Re: Not able to send mail in QlikView

Not able to send mail

Wed, 04 Nov 2015 12:54:41 GMT

Give following error message ,when try to send mail using publisher

yesterday it was working fine

Re: Not able to send mail

miguelbraga — Wed, 04 Nov 2015 12:57:01 GMT

Have you changed anything between yesterday and today?

Re: Not able to send mail

Wed, 04 Nov 2015 12:58:07 GMT

Re: Not able to send mail

Anonymous — Wed, 04 Nov 2015 13:10:41 GMT

Try restarting you DSC (Directory Service Connector) service. I might be that it does not "find" the users that shoud be receiving an email.

Re: Not able to send mail

Anonymous — Wed, 04 Nov 2015 13:13:40 GMT

Oh, sorry. You are distributing emails based on data from a field (Email), correct? It seems that QV is not able to find any addresses in the field Email.

Re: Not able to send mail

Chanty4u — Wed, 04 Nov 2015 17:58:34 GMT

restrt all services once..and try

Thanks

Suresh

Re: Not able to send mail

Thu, 05 Nov 2015 04:49:10 GMT

i restarted all the services ,but issue still remains same

Re: Not able to send mail

Chanty4u — Thu, 05 Nov 2015 06:33:26 GMT

chk wit admin team once...

Re: Not able to send mail

Thu, 05 Nov 2015 06:44:05 GMT

If I look through the logs:

11/4/2015 17:01:27.6548100 Warning Searching using "EmailAddress" using parameter "Email" skip because no values were found

11/4/2015 17:01:27.6548100 Warning Dynamic distribution returned no recipients using "EmailAddress" using parameter "Email".

11/4/2015 17:01:27.6548100 Information Searching using "EmailAddress" using parameter "Email" returned nothing

Says that there are no email recipients mentioned.

Please try and verify if you have mentioned valid recipient email addresses. And also check if the SMTP port is working fine on the server (try pining the IP of the machine with SMTP port and check if goes through).