topic Re: Unable to start QlikView Services in QlikView

Unable to start QlikView Services

Anonymous — Fri, 20 Nov 2020 18:02:30 GMT

Hi,

All my Qlikview services were running fine till 2 days back. Suddenly 2 of the services are down on Management console and when I checked the status of same services on the server, they are up.

Tried few solution from community like,

- Stopping and starting the services again.I was able to start them on server but it is not reflected in management Console. Not sure WHY!!

- Increased the Maximum log size(in EVENT VIEWER) and Rebooted the server.

- Cleared the Application Log

None of these solution did work for me. Not sure what might be the reason for the services to go down. I am surprised to see the services are shown "Started" on the Server (Under Start->Services) and same are shown down on Management Console.

Any help would be appropriated. Thanks in advance.

Regards,

Laxmi

Re: Unable to start QlikView Services

manojkulkarni — Tue, 03 Nov 2015 12:53:40 GMT

what exactly the error message you are getting ?

Re: Unable to start QlikView Services

jerrysvensson — Tue, 03 Nov 2015 13:57:59 GMT

What is your setup?

QVS and PUB on separate machines?

Log files?

Any firewall changes?

Re: Unable to start QlikView Services

roger_stone — Tue, 03 Nov 2015 15:20:48 GMT

Has your licence expired?

Re: Unable to start QlikView Services

Anonymous — Wed, 04 Nov 2015 05:47:42 GMT

I am not getting any error messages!

Re: Unable to start QlikView Services

Anonymous — Wed, 04 Nov 2015 05:49:24 GMT

We don't have publisher. I didn't get much from Log file and no change is made to Firewall.

Re: Unable to start QlikView Services

Anonymous — Wed, 04 Nov 2015 05:50:14 GMT

Nope! Licence has not expired.

Re: Unable to start QlikView Services

smilingjohn — Wed, 04 Nov 2015 06:09:58 GMT

HI Laxmi

Please right click on the services and under logon enter the username and password and then stop and start the service . Hope this works

Re: Unable to start QlikView Services

Anonymous — Wed, 04 Nov 2015 06:13:50 GMT

Hi John,

I have tried this as well. I used to start and stop the services using my login credentials. When I stop and start the services everything looks fine. But when I open Management Console and check the services are still down.

Re: Unable to start QlikView Services

smilingjohn — Wed, 04 Nov 2015 06:27:27 GMT

Is your credential same as the server inputs ? If yes then its ok .

You can manaually restart the server once ,

Even i had the same issue when i chaged the server credentials , so manaully i have to change the user name and password of the service ans start it agai,

Please restart your server.

Re: Unable to start QlikView Services

Anonymous — Wed, 04 Nov 2015 07:38:44 GMT

Looks like someone has encountered something similar before

Services running but not in QMC

Re: Membership of local security groups is missing

Did you try restarting QV Management Service in Services to see if it's refreshed?

Re: Unable to start QlikView Services

Anonymous — Thu, 05 Nov 2015 09:29:02 GMT

Yes. I tried restarting the QlikView services in Services and I am able to restart. And my UserID is added to the Administrator and QlikView Administrator groups. I am using same credentials to Logon to services which I am using to login to QlikView Server.

I have restated Qlikview services many times and Rebooted the server twice till now. But no luck

Re: Unable to start QlikView Services

vikasmahajan — Thu, 05 Nov 2015 10:08:00 GMT

Have you try to add administrators credientials to services and check.

Vikas

Re: Unable to start QlikView Services

awhitfield — Thu, 05 Nov 2015 10:40:00 GMT

Hi Laxmi,

can you post a screen shot from QMC of the 'STATUS' ' SERVICES' screen?

Andy

Re: Unable to start QlikView Services

Anonymous — Thu, 05 Nov 2015 11:39:49 GMT

Thank you everyone for the reply!

One of my teammate having admin access to the server was able to bring the services up. So I am thinking the issue might be with my credentials.

Trying to find out the same.

Re: Unable to start QlikView Services

ramasaisaksoft — Thu, 05 Nov 2015 11:47:34 GMT

Hi Laxmi,

I have a doubt

have u done any thing like below situation?

if the same license(Key/Number) you applied in 2 machines and if you up both machines at a time you can get this type of issue (Some times we tested for some works and unfortunately we start the 2nd machine before shutdown the running machine)

if my doubt is correct then you need to uninstall server software and install server software again but before that u need to take all screens print out so that u will not miss any thing later)

i hope this will help to u else check with Qliktech/contact your vendor from where u buy the Server license.

Re: Unable to start QlikView Services

Anonymous — Thu, 05 Nov 2015 11:55:32 GMT

Nope!. We have QlikView Server installed in a Single Machine. So no chance of occurrence of these situations.

But Thanks for the information.