topic Re: Access point in QlikView

Access point

sat_tok52 — Mon, 26 Oct 2015 11:43:24 GMT

Hi Guru's,

I am connecting to client server for qlikview report development . Newly I have added new tab to my current dashboard and deployed it to access point , Suddenly i have seen my client server don't have internet access. My users are unable to see my new tab report in access point and also the existing tabs are showing blank.

As per my understanding with out internet access they can't able see the reports like existing or newly added in access point?

Please correct me .

Thanks,

Sateesh.T

Re: Access point

jsingh71 — Mon, 26 Oct 2015 11:53:13 GMT

I think you are right. First you resolve your internet problem and then check your application.

I am pretty sure after that you are able to see new changes done by you.

Re: Access point

amit_saini — Mon, 26 Oct 2015 12:02:07 GMT

Sateesh,

I think you should follow below steps:

Check if the internet is working fine
If Yes , reload report with new tabs and check if you can see them or not on access point.
If these tabs are not restricted than for sure should be available to other users too.

Thanks,

Re: Access point

quwok — Mon, 26 Oct 2015 12:50:20 GMT

This does not sound like an internet/network issue. If it was, the users won't be able to access AccessPoint and the QlikView documents.

What can your users access and see? Are they able to go onto AccessPoint and see their QlikView documents?

Are they just unable to see your new document? Or did they lost access to their existing documents as well?

Can they see any documents?

Also, what can you see?