topic Re: PROBLEM IN DISTRIBUTION SERVICES in QlikView

PROBLEM IN DISTRIBUTION SERVICES

vijayit43 — Thu, 23 Jul 2015 05:52:40 GMT

hi Expert ,

we are facing problem in QlikView Reloading fail it gives following error.

(2015-07-23 02:45:02) Error: QDSMain.Exceptions.DistributionFailedException: Distribute failed with errors to follow. ---> QDSMain.Exceptions.ReloadFailedException: Reload failed ---> QDSMain.Exceptions.FailedDocumentCheckoutException: Failed to check out document with path: E:\QV Dashboard\Sales - Ghari\SND-Sales.qvw

(2015-07-23 02:45:02) Error: at QDSMain.ReloadTask.Reload(String fileName, TaskResult taskResult, String sectionAccessUserName, String sectionAccessPassword, eReloadOptions reloadOption, String variableName, String variableValue, Boolean moniterCpuUsage)

(2015-07-23 02:45:02) Error: --- End of inner exception stack trace ---

(2015-07-23 02:45:02) Error: at QDSMain.DistributeTask.Execute(TaskResult currentTaskResult)

(2015-07-23 02:45:02) Error: --- End of inner exception stack trace ---

(2015-07-23 02:45:02) Error: at QDSMain.DistributeTask.Execute(TaskResult currentTaskResult)

(2015-07-23 02:45:02) Error: at QDSMain.Task.AbstractTask.TaskExecution(ILogBucket logBucket, TaskResult taskResult)

Please Suggest asap.

Re: PROBLEM IN DISTRIBUTION SERVICES

ashfaq_haseeb — Thu, 23 Jul 2015 06:54:16 GMT

Hi,

This is generic error it could come due to many reasons like.

1) Database unavailable at that instance

2) database is fully busy and it close connection

3) Antivirus may cause this.

To get specific error.

Open your Qlik App in desktop go to setting --> Document properties --> General tab --> Select generate log file.

Now schedule your task and share with us log file it generated.

You will find the same in below path.

C:\ProgramData\QlikTech\DistributionService\1\Log

Hope it helps.

Regards

ASHFAQ

Re: PROBLEM IN DISTRIBUTION SERVICES

qlikviewwizard — Thu, 23 Jul 2015 08:09:05 GMT

Hi ashfaq_haseeb

Good check list to troubleshoot the issue. Thank you for info.

Re: PROBLEM IN DISTRIBUTION SERVICES

awhitfield — Thu, 23 Jul 2015 08:17:32 GMT

Hi Vijay,

can you post the entire log file rather than just a section?

Andy

Re: PROBLEM IN DISTRIBUTION SERVICES

vijayit43 — Thu, 23 Jul 2015 09:00:27 GMT

(2015-07-23 02:45:00) Information: Starting task 'ReloadSNDSales'. Id:a57c860e-b3e7-4589-89ba-1c818ec524f4. Triggered by 'ScheduleTrigger'. Id:007958f8-9a7c-4b67-9111-c380ee3dc2e2 (2015-07-23 02:45:00) Information: Entering Task Execution. (2015-07-23 02:45:00) Information: ClusterID=1 (2015-07-23 02:45:00) Information: QDSID=0f01ac39-e57a-e118-14c0-70f4d9aed3ab (2015-07-23 02:45:00) Information: TaskID=a57c860e-b3e7-4589-89ba-1c818ec524f4 (2015-07-23 02:45:00) Information: MaxRunTime=1.00:00:00 (2015-07-23 02:45:00) Information: MachineName=QV (2015-07-23 02:45:00) Information: Max attempts:1 (2015-07-23 02:45:00) Information: Current Attempt=0 (2015-07-23 02:45:00) Information: Task Dependencies are OK (2015-07-23 02:45:00) Information: Document is marked to be Reloaded with fresh data. Initializing Reload for Distribution. (2015-07-23 02:45:00) Information: Opening "E:\QV Dashboard\Sales - Ghari\SND-Sales.qvw" (2015-07-23 02:45:00) Information: Allocating new QlikView Engine. Current usage count=7 of 9 (of type non-reader). (2015-07-23 02:45:00) Information: Max retries:5 (2015-07-23 02:45:00) Information: Attempt:01 (2015-07-23 02:45:01) Information: Opened the QlikView Engine successfully. ProcessID=6452 (2015-07-23 02:45:01) Information: Allocated QlikView Engine successfully. Current usage count=8 of 9 (of type non-reader). Ticket number=3404. (2015-07-23 02:45:01) Information: Loading document "E:\QV Dashboard\Sales - Ghari\SND-Sales.qvw" (163.36 Mb) (2015-07-23 02:45:01) Error: Document open call failed. The document might require username and password. (2015-07-23 02:45:01) Information: Attempted to load the document without data. (2015-07-23 02:45:01) Error: The document failed to open. (2015-07-23 02:45:02) Information: Closed the QlikView Engine successfully. ProcessID=6452 (2015-07-23 02:45:02) Error: Document could not be opened (2015-07-23 02:45:02) Information: Closed the QlikView Engine successfully. ProcessID=6452 (2015-07-23 02:45:02) Information: Failed to check in document: E:\QV Dashboard\Sales - Ghari\SND-Sales.qvw (2015-07-23 02:45:02) Error: The task "ReloadSNDSales" failed. Exception: (2015-07-23 02:45:02) Error: QDSMain.Exceptions.DistributionFailedException: Distribute failed with errors to follow. ---> QDSMain.Exceptions.ReloadFailedException: Reload failed ---> QDSMain.Exceptions.FailedDocumentCheckoutException: Failed to check out document with path: E:\QV Dashboard\Sales - Ghari\SND-Sales.qvw (2015-07-23 02:45:02) Error: at QDSMain.ReloadTask.Reload(String fileName, TaskResult taskResult, String sectionAccessUserName, String sectionAccessPassword, eReloadOptions reloadOption, String variableName, String variableValue, Boolean moniterCpuUsage) (2015-07-23 02:45:02) Error: --- End of inner exception stack trace --- (2015-07-23 02:45:02) Error: at QDSMain.ReloadTask.Reload(String fileName, TaskResult taskResult, String sectionAccessUserName, String sectionAccessPassword, eReloadOptions reloadOption, String variableName, String variableValue, Boolean moniterCpuUsage) (2015-07-23 02:45:02) Error: at QDSMain.DistributeTask.Execute(TaskResult currentTaskResult) (2015-07-23 02:45:02) Error: --- End of inner exception stack trace --- (2015-07-23 02:45:02) Error: at QDSMain.DistributeTask.Execute(TaskResult currentTaskResult) (2015-07-23 02:45:02) Error: at QDSMain.Task.AbstractTask.TaskExecution(ILogBucket logBucket, TaskResult taskResult) (2015-07-23 02:45:02) Information: Task Execute Duration=00:00:01.9701970 (2015-07-23 02:45:02) Information: Sending Alert mail (2015-07-23 02:45:04) Information: TaskResult.status=Finished (2015-07-23 02:45:04) Information: Notifying all triggers of new state:FinishedWithErrors (2015-07-23 02:45:04) Information: Notifying all triggers of new state:FinishedWithErrors - completed (2015-07-23 02:45:04) Information: Saving Task Result

Re: PROBLEM IN DISTRIBUTION SERVICES

ashfaq_haseeb — Thu, 23 Jul 2015 09:18:52 GMT

Hi,

Do you have section access?

Regards

ASHFAQ

Re: PROBLEM IN DISTRIBUTION SERVICES

vijayit43 — Thu, 23 Jul 2015 09:36:43 GMT

Yes Ashfaq we have use section access

Re: PROBLEM IN DISTRIBUTION SERVICES

ashfaq_haseeb — Thu, 23 Jul 2015 09:40:19 GMT

Two things here.

1) Make sure your service account is a part of your Section access admin group.

2) Go to Distribution service in you QMC go to advance tab and provide section access admin credentials.

Let me know if that worked.

Regards

ASHFAQ

Re: PROBLEM IN DISTRIBUTION SERVICES

awhitfield — Thu, 23 Jul 2015 09:54:34 GMT

The issue is most likely the line:

01) Error: Document open call failed. The document might require username and password.

If the qvw has section access, then ensure the user running the QV services is added as ADMIN to your SA load, reload via QV Desktop, save and reload from QMC.

Andy

Re: PROBLEM IN DISTRIBUTION SERVICES

vijayit43 — Thu, 23 Jul 2015 11:05:46 GMT

Dear Ashfaq & Andrew

but thease types of issues occoure once or twice in a week.

Re: PROBLEM IN DISTRIBUTION SERVICES

ashfaq_haseeb — Thu, 23 Jul 2015 11:21:43 GMT

Agree.

But it is recommended to add service account to admin of your section access to avoid this failure occasionally.

Regards

ASHFAQ

Re: PROBLEM IN DISTRIBUTION SERVICES

Gabriel — Thu, 23 Jul 2015 11:23:52 GMT

Hi,

Do you have Log File generated for this qvw?

If yes can you post it as .txt

Re: PROBLEM IN DISTRIBUTION SERVICES

awhitfield — Thu, 23 Jul 2015 11:33:09 GMT

Hi Vijay,

if you are saying the sometimes the reload works OK and the QV Service user IS included in the SA load, then it won't be an SA Issue, you should check out the comments on the attached from Daniel https://community.qlik.com/message/557946#557946

Andy