topic Reporting doesn't work while preview on Excel is OK - "Failed to send: Could not generate" in Reporting Service & Alerting

Reporting doesn't work while preview on Excel is OK - "Failed to send: Could not generate"

Paulo_IntelFab — Wed, 28 Aug 2024 14:20:22 GMT

Hi there,
I'm struggling with a report on Qlik Cloud that works perfectly fine on Excel desktop but doesn't work on the Qlik Reporting. It's a report with 3 bar graphs, some KPIs and around 10 tables.

I tried to minimize the report to pick only one table from the application and, again, it worked fine on preview, but not on Qlik Reporting. Other attempt, I used just a fixed text.

I reviewed the groups, recipients and filter options.

The message error is always: "Failed to send: could not generate"

I appreciate any help.

Re: Reporting doesn't work while preview on Excel is OK - "Failed to send: Could not generate"

Frank_S — Wed, 28 Aug 2024 15:40:51 GMT

Please thoroughly review these troubleshooting guides.

Qlik Tabular Reporting General Troubleshooting and... - Qlik Community - 2160224

Troubleshooting - Tabular reporting

Although it is possible that you have discovered a new problem, it is likely that the above will help you to resolve an existing known factor that has a resolution or a possible limitation that you could be experiencing.

If you feel you have indeed discovered a new issue, please do not hesitate to start a Qlik Support case.

Kind regards...