topic Re: Why are Report sometimes executed twice or received twice? in Reporting Service & Alerting

Why are Report sometimes executed twice or received twice?

Adhi — Wed, 18 Dec 2024 09:44:08 GMT

We have reports set up to be sent daily.

But it gets executed twice randomly. The previous day it was only once.

This is not an isolated issue. We have several other daily reports that are also getting randomly executed twice.

One user reported receiving the report twice even though in the logs there is only 1 execution.

Any idea what is causing these issues?

Re: Why are Report sometimes executed twice or received twice?

Ruggero_Piccoli — Wed, 18 Dec 2024 13:26:04 GMT

Hi,

Please expand the details of the two executions and check the Sent by field like in the picture below.

Best Regards,

Ruggero

Re: Why are Report sometimes executed twice or received twice?

Lech_Miszkiewicz — Fri, 20 Dec 2024 03:30:44 GMT

Hi @Ruggero_Piccoli

We are experiencing the same issue with one of our clients. There is single trigger but two tasks get created.

looks like there is something in the environment you guys may need to look at

cheers

Re: Why are Report sometimes executed twice or received twice?

Ruggero_Piccoli — Fri, 20 Dec 2024 08:24:18 GMT

Hi,

We are investigating.

Ruggero

Re: Why are Report sometimes executed twice or received twice?

Lech_Miszkiewicz — Fri, 20 Dec 2024 09:51:58 GMT

@Ruggero_Piccoli - we have also opened support case: 00338503. My collegue Matt (owner of that case) can help you investigate more if you need any particular logs or information.

cheers

Re: Why are Report sometimes executed twice or received twice?

Vicky_Z — Sun, 22 Dec 2024 21:27:11 GMT

This issue is resolved. Please verify if the scheduled tasks are running correctly. Thanks.

Re: Why are Report sometimes executed twice or received twice?

Lech_Miszkiewicz — Mon, 23 Dec 2024 03:43:56 GMT

Thanks @Vicky_Z

Re: Why are Report sometimes executed twice or received twice?

krishna20 — Tue, 24 Dec 2024 04:58:30 GMT

Hi @Vicky_Z - On a learning note, could you let us know the root cause of this issue?