topic Re: Configure email server in Qlik SaaS using sendgrid in Reporting Service & Alerting

Configure email server in Qlik SaaS using sendgrid

igorgois_ — Wed, 29 Jan 2025 15:57:23 GMT

Hi,

I am trying to configure email server using my sendgrid.

It turns out that the sendgrid user login does not cotain email format with @. See my config in django-python that works below:

EMAIL_HOST = 'smtp.sendgrid.net'
EMAIL_PORT = 587
EMAIL_HOST_USER = 'apikey'
EMAIL_HOST_PASSWORD = 'My API key'
EMAIL_USE_TLS = True

I got 'email address invalid' error when I try to add apikey as Sender email address. (see attached file)

Maybe should have 2 fields: user login and sender email address

Does anyone can help me?

Thanks in advance

Re: Configure email server in Qlik SaaS using sendgrid

igorgois_ — Tue, 04 May 2021 14:15:46 GMT

anyone?

Re: Configure email server in Qlik SaaS using sendgrid

igorgois_ — Wed, 29 Jun 2022 20:05:34 GMT

nobody?

Re: Configure email server in Qlik SaaS using sendgrid

Andrei_Cusnir — Wed, 06 Jul 2022 12:29:57 GMT

Hello,

The configuration that you are trying to setup is not supported within Qlik Cloud > Settings > Email server. Qlik Cloud expects a domain at that input and won't be able to authenticate otherwise. You can submit a feature request [1] and elaborate in detail as to why this is going to be helpful for you and other users. Or you can use a different SMTP server that will give you an actual email address.

If you would like to use SendGrid to send emails/reports etc. Then you can consider using Qlik Automation [2], which will allow you to use the configurations that you have and send custom emails.

I hope that this information was helpful. In case I have misunderstood the use case scenario, please elaborate in details by providing additional information. However, if it has helped you resolve the issue, addressed your concerns or at least pointed you in the right direction, please mark it as Accepted Solution to give further visibility to other community members.

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[1] https://community.qlik.com/t5/Knowledge-Base/How-To-Submit-Feature-Requests-For-Qlik-Products/ta-p/1712581

[2] https://community.qlik.com/t5/Knowledge/SendGrid-How-to-get-started-with-SendGrid-in-Automations/ta-p/1836944