Qlik Alerting (Client Managed) bug with multiple System alerts for same app

LisaDrummond — Wed, 29 Jan 2025 15:57:23 GMT

We're having an issue when we have more than 1 "System alert" set up. The scenario is below.

Alert 1 - Select tasks by rule; Operator = 'All'; Event type= Failed, Aborted, System aborted; Email = User A

Alert 2 - Select tasks manually; Choose a specific task ; Event type = Failed, Aborted, System aborted; Email = User B

When running the specific task - only an email will go to the recipient of Alert 2.

If I delete Alert 2, Alert 1 will function again.

Is there a way to get around this? Alert 1 by design goes to the Qlik Admin and is all alerts but I may want Alert 2 to go to specific developers who work on specific apps.

This happens on Oct 2021 as well as July 2023 which I just upgraded to.

Re: Qlik Alerting (Client Managed) bug with multiple System alerts for same app

Nick_Asilo — Thu, 05 Sep 2024 17:04:07 GMT

For the time being add User A to Alert 2, and if you have not done so open a support ticket to report this behavior

topic Re: Qlik Alerting (Client Managed) bug with multiple System alerts for same app in Reporting Service & Alerting

Qlik Alerting (Client Managed) bug with multiple System alerts for same app

Re: Qlik Alerting (Client Managed) bug with multiple System alerts for same app