topic Re: Qlik Alerting emails notifications without sender in Reporting Service & Alerting

Qlik Alerting emails notifications without sender

jabares123 — Wed, 29 Jan 2025 15:57:23 GMT

Hello,

I have a problem when qlik alerting sends us any notification.

Emails arrive without sender. I have configured everything correct in the Channels section, in the web portal qlik alerting.

I have the June 2020 version Any suggestion?

Re: Qlik Alerting emails notifications without sender

Sunil_Kenth — Tue, 30 Jun 2020 15:24:00 GMT

Hi,

Check that the Default Sender Email ID field in the Channel configuration is populated.

Thanks,

Sunil

Re: Qlik Alerting emails notifications without sender

jabares123 — Wed, 01 Jul 2020 07:51:46 GMT

Hi,

Everything is filled correctly, the email account, the id, etc, but as I said before, any notification comes to us without a return address.

Everything is very strange.

Re: Qlik Alerting emails notifications without sender

Richard_Byard — Mon, 03 Aug 2020 11:41:30 GMT

This is likely to be your mail server setup as it works in all of our different setups.

The one other thing to try is to enter a default sender. In this field you can provide just an email or a friendly name with an email providing your mail server allows the email account and the sender to be different. For example. You can enter "Qlik Alerting" <noreply@qlik.com> to show the sender as Qlik Alerting rather than just the email.

Re: Qlik Alerting emails notifications without sender

SivenM2020 — Fri, 19 Feb 2021 07:14:48 GMT

Hi,

I'm having the same issue.

Did you find a solution to this problem.

thanks,

Siven

Re: Qlik Alerting emails notifications without sender

SivenM2020 — Fri, 19 Feb 2021 09:08:28 GMT

Found a solution:

- Basic Authentication must be specified.

- Anonymous configuration will result in Blank Senders name.

Regards,

Siven

Re: Qlik Alerting emails notifications without sender

Anil_Babu_Samineni — Mon, 29 Mar 2021 20:03:41 GMT

Make sure your sender gateway is allowed and overlay in your domain?