Qlik Alerting installed and configured, but not working – service is running in services.msc

aidzik — Mon, 24 Nov 2025 07:15:31 GMT

Hi everyone,
I’m having an issue with Qlik Alerting. The add-on is installed and configured correctly according to the documentation. The Qlik Alerting Service is visible and running in services.msc, but Alerting itself doesn’t work — alerts are not being triggered or sent, and the interface does not behave as expected.

Has anyone experienced a similar problem?
What should I check in the logs or configuration?
Are there any additional steps on the Qlik Sense or certificate side that might be required, even if they’re not clearly mentioned in the documentation?

Any guidance or suggestions on what else I can verify would be greatly appreciated.

Re: Qlik Alerting installed and configured, but not working – service is running in services.msc

HeshamKhja1 — Mon, 24 Nov 2025 10:56:33 GMT

Hi, are you sure all the services are running including MongoDB service?

Are you connecting using the correct URL with the correct port (default 4552)?

Try and restart the server, see if it fixes it.

For logs, check this path "C:\ProgramData\QlikAlerting". You can refer to this article for more details on logs: https://community.qlik.com/t5/Official-Support-Articles/How-to-collect-the-Qlik-Alerting-log-files/ta-p/1713562

topic Re: Qlik Alerting installed and configured, but not working – service is running in services.msc in Reporting Service & Alerting

Qlik Alerting installed and configured, but not working – service is running in services.msc

Re: Qlik Alerting installed and configured, but not working – service is running in services.msc