https://community.qlik.com/t5/Reporting-Service-Alerting/Problem-opening-an-Excel-after-download-it-from-an-app/m-p/2013057#M471 <P>Hi, I´ve a simple app and I´m trying to extract data from a pivot table to an Excel file . I can download it without a problem, but when i try to open on the user pc it gives an error "The excel cannot open the file because the format or the extension is not valid(...)". I´ve tested opening the same file on another pc and the file opens without a problem, so I think the problem might be in the <SPAN class="Y2IQFc">user machine settings. </SPAN></P> <P><SPAN class="Y2IQFc">I´m using Qlik SaaS and Office 365. <BR /></SPAN></P> <P><SPAN class="Y2IQFc">Thanks for the help,</SPAN></P> <P><SPAN class="Y2IQFc">Tomás Martins</SPAN></P> <DIV class="QmZWSe"> <DIV class="DHcWmd">&nbsp;</DIV> </DIV> Tue, 06 Dec 2022 09:52:34 GMT TomzMartins 2022-12-06T09:52:34Z https://community.qlik.com/t5/Reporting-Service-Alerting/Problem-opening-an-Excel-after-download-it-from-an-app/m-p/2013057#M471 <P>Hi, I´ve a simple app and I´m trying to extract data from a pivot table to an Excel file . I can download it without a problem, but when i try to open on the user pc it gives an error "The excel cannot open the file because the format or the extension is not valid(...)". I´ve tested opening the same file on another pc and the file opens without a problem, so I think the problem might be in the <SPAN class="Y2IQFc">user machine settings. </SPAN></P> <P><SPAN class="Y2IQFc">I´m using Qlik SaaS and Office 365. <BR /></SPAN></P> <P><SPAN class="Y2IQFc">Thanks for the help,</SPAN></P> <P><SPAN class="Y2IQFc">Tomás Martins</SPAN></P> <DIV class="QmZWSe"> <DIV class="DHcWmd">&nbsp;</DIV> </DIV> Tue, 06 Dec 2022 09:52:34 GMT https://community.qlik.com/t5/Reporting-Service-Alerting/Problem-opening-an-Excel-after-download-it-from-an-app/m-p/2013057#M471 TomzMartins 2022-12-06T09:52:34Z