topic Re: Issue with Amharic Language Symbols Appearing as Unidentified in PDF Report in Reporting Service & Alerting

Issue with Amharic Language Symbols Appearing as Unidentified in PDF Report

YankoVranchev — Tue, 10 Oct 2023 11:59:01 GMT

Hello Qlik Sense community,

I've encountered an issue when generating a PDF report in Qlik Sense. The problem I'm facing is that when I include text in the Amharic language within my report, the Amharic script symbols appear as unidentified or as square boxes when the PDF report is generated. This issue is impacting the readability and presentation of my reports.

Has anyone else experienced similar problems when working with non-Latin scripts like Amharic in Qlik Sense reports? If so, could you please share any insights or solutions on how to ensure that the Amharic script displays correctly in the generated PDF reports?

I'm using Qlik Cloud, and I have no issues viewing and interacting with the app in Amharic script.

Any help or guidance on resolving this issue would be greatly appreciated. Thank you!

Re: Issue with Amharic Language Symbols Appearing as Unidentified in PDF Report

Daniele_Purrone — Mon, 23 Oct 2023 06:53:51 GMT

Hi @YankoVranchev , we need to investigate this as a possible product defect. Please, start a live chat with Support. referring to this Community post. Make sure to have a sample app where we can reproduce the issue handy, to speed up things. Thanks in advance!

Re: Issue with Amharic Language Symbols Appearing as Unidentified in PDF Report

YankoVranchev — Mon, 23 Oct 2023 07:13:22 GMT

Sadly the bot is not letting me chat with support representative. I will keep trying.

Re: Issue with Amharic Language Symbols Appearing as Unidentified in PDF Report

Daniele_Purrone — Mon, 23 Oct 2023 11:38:43 GMT

Hi @YankoVranchev , as an alternative you can create directly a new support case from here.

Re: Issue with Amharic Language Symbols Appearing as Unidentified in PDF Report

YankoVranchev — Mon, 23 Oct 2023 08:48:57 GMT

Can you check the link, because it seems to be a link to a news website.

Re: Issue with Amharic Language Symbols Appearing as Unidentified in PDF Report

Daniele_Purrone — Mon, 23 Oct 2023 11:39:16 GMT

@YankoVranchev sorry, corrected that!