Lost Qlik ID, Username and Email

marcjleesmith — Mon, 22 Apr 2024 16:05:01 GMT

Hello,

I'm looking for an email point of contact at Qlikview that can assist...

My company use Qlikview for reporting. We are currently undergoing an assessment for Cyber Essentials +, which requires us to remove access to the internet from our Qlikview server and instead install the licence locally.

To do this I'm following the below guide:

https://community.qlik.com/t5/Official-Support-Articles/How-to-request-a-control-number-and-LEF/ta-p/1714096

My challenge is that the team that initially set up our account/service have long since left the business and so we don't know the QlikID, password or even email address associated with the service. I need to resolve that - but am unsure how.

Can anybody assist, please?

Re: Lost Qlik ID, Username and Email

Frank_S — Mon, 22 Apr 2024 16:41:51 GMT

Hello there.

Please use this article to help you start a Qlik Customer Support case.

https://community.qlik.com/t5/Video-Transcripts/Transcript-Opening-a-Support-Case-from-the-Qlik-Community/ta-p/1840694

Kind regards...

topic Re: Lost Qlik ID, Username and Email in Reporting Service & Alerting

Lost Qlik ID, Username and Email

Re: Lost Qlik ID, Username and Email