Getting Error in TAC in Job Conductor all the scheduled Task ( Unexpected Error . Please contact your admin)

[ashif2]

Hi all ,

We are facing the issue " ( Unexpected Error . Please contact your administrator)". 

Here is the administrator.log which we got while running a task/generating task. 

Error: Unexpected error, contact your administrator
java.lang.NullPointerException org.talend.administrator.remoterepositorymgt.project.SvnProjectManager.getProcessItemLatestVersion(SvnProjectManager.java:365) org.talend.administrator.remoterepositorymgt.persistence.helper.ProcessItemHelper.findLatestVersion(ProcessItemHelper.java:155) org.talend.administrator.scheduler.business.ExecutionTaskHandler.checkJobNeedsToBeRegenerated(ExecutionTaskHandler.java:1068) org.talend.administrator.scheduler.business.ExecutionTaskHandler.generateJobScriptUnit(ExecutionTaskHandler.java:374) org.talend.administrator.scheduler.business.ExecutionTaskHandler.runTaskUnit(ExecutionTaskHandler.java:881) org.talend.administrator.scheduler.jobs.RemoteTaskExecution.executeRemoteJob(RemoteTaskExecution.java:318) org.talend.administrator.scheduler.jobs.RemoteTaskExecution.execute(RemoteTaskExecution.java:187) org.talend.administrator.scheduler.jobs.RemoteExecutionSwitcher.execute(RemoteExecutionSwitcher.java:47) org.quartz.core.JobRunShell.run(JobRunShell.java:199) org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:546) Caused by: null org.talend.repository.svnprovider.SvnCheckoutHelper.getProcessItems(Unknown Source) org.talend.administrator.remoterepositorymgt.project.SvnProjectManager.getProcessItemLatestVersion(SvnProjectManager.java:363) org.talend.administrator.remoterepositorymgt.persistence.helper.ProcessItemHelper.findLatestVersion(ProcessItemHelper.java:155) org.talend.administrator.scheduler.business.ExecutionTaskHandler.checkJobNeedsToBeRegenerated(ExecutionTaskHandler.java:1068) org.talend.administrator.scheduler.business.ExecutionTaskHandler.generateJobScriptUnit(ExecutionTaskHandler.java:374) org.talend.administrator.scheduler.business.ExecutionTaskHandler.runTaskUnit(ExecutionTaskHandler.java:881) org.talend.administrator.scheduler.jobs.RemoteTaskExecution.executeRemoteJob(RemoteTaskExecution.java:318) org.talend.administrator.scheduler.jobs.RemoteTaskExecution.execute(RemoteTaskExecution.java:187) org.talend.administrator.scheduler.jobs.RemoteExecutionSwitcher.execute(RemoteExecutionSwitcher.java:47) org.quartz.core.JobRunShell.run(JobRunShell.java:199) org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:546)

[ashif2]

We are unable to read SVN Jobs to add new tasks . But able to access the SVN through Studio.

@xdshi @rhall .. 

Can anyone help me on this asap

[Anonymous]

Hello,

Can you please clarify in which Talend version/edition you are? Is there any corrupt job in project which causes the problem?

It's recommended that you create a case on talend support portal so that we could give you a remote assistance through support cycle with priority.

Best regards

Sabrina

[ashif2]

We are using talend 5.2.2. 

[ashif2 · Accepted solution]

As a first step , we stopped the TAC service and cleared the work and temp directory . Started the TAC services again but this solution didn't for us.

We created a new project in SVN to check is there any corruption in the existing project. We dont face any issue with the newly created project. and the root cause is corrupted SVN project.

Lesson learnt, we should not dump all the jobs into single project . We should have small chunks of project in SVN.