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vinafidalgo
Partner - Creator
Partner - Creator

Alerting not working automatically

Hello,

We are facing a issue and I did not found  any close scenario.

We did install the Qlik Alerting correctly, we were able to send some test e-mails and so son.

The main problem is, when we set up a new data alert, the trigger seems to not be executed at all. The only way to get the alert working is by clicking on TRIGGER NOW.

We have looked into the logs and theres nothing in there.

Has anyone faced a similar issue?

Thank you

Labels (1)
2 Replies
Sunil_Kenth
Former Employee
Former Employee

Hi,

Can you check that the user you are using is licensed correctly in Qlik Sense and Qlik Alerting.

Regards,

Sunil

Anil_Babu_Samineni

I suspect this due to configuration how it is, can you please share the test configuration how you have done?

Best Anil, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful