Qlik Community

Ask a Question

Alerting

Ask a question or participate in a discussion about Qlik Alerting here.

Announcements
Become an analytics expert with Qlik's new 15 week course: Applied Data Analytics using Qlik Sense. READ MORE
cancel
Showing results for 
Search instead for 
Did you mean: 
jabares123
Partner
Partner

Qlik Alerting emails notifications without sender

Hello,

I have a problem when qlik alerting sends us any notification.

Emails arrive without sender. I have configured everything correct in the Channels section, in the web portal qlik alerting.

I have the June 2020 version Any suggestion?

email qlik alerting-.png

Labels (1)
6 Replies
Sunil_Kenth
Employee
Employee

Hi,

Check that the Default Sender Email ID field in the Channel configuration is populated.

Thanks,

Sunil

jabares123
Partner
Partner
Author

Hi,

Everything is filled correctly, the email account, the id, etc, but as I said before, any notification comes to us without a return address.

Everything is very strange.

Richard_Byard
Employee
Employee

This is likely to be your mail server setup as it works in all of our different setups.

The one other thing to try is to enter a default sender. In this field you can provide just an email or a friendly name with an email providing your mail server allows the email account and the sender to be different. For example. You can enter "Qlik Alerting" <noreply@qlik.com> to show the sender as Qlik Alerting rather than just the email.

SivenM2020
Partner
Partner

Hi,

I'm having the same issue.

Did you find a solution to this problem.

thanks,

Siven

SivenM2020
Partner
Partner

Found a solution:

- Basic Authentication must be specified.

- Anonymous configuration will result in Blank Senders name.

Regards,

Siven

Anil_Babu_Samineni

Make sure your sender gateway is allowed and overlay in your domain? 

Before develop something, think If placed (The Right information | To the right people | At the Right time | In the Right place | With the Right context)