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I followed the instructions in this official link: https://www.youtube.com/watch?v=hml7wX4O7Lw&t=65s&ab_channel=QlikHelp with no luck.
When I add the image and the coordinates as the video indicates (up to minute 1:00) I see no image... just text indicating that an image should be there.
This forum https://community.qlik.com/t5/App-Development/Map-background-Image-not-loading/td-p/1779812 indicates there is a problem with IP whitelisting, but I cannot find where to whitelist an IP.
Is that the problem (IP whitelisting) or is it a bug... or what is it? I really want to use this product. It is ideal for a client, but this heatmap visualisation is a requirement.
Thank you for your support
Gil
Hello,
This could be related to multiple issues. Here are some troubleshooting steps that might help you resolve the issue:
If none of the steps above helped point you to the right path, you can share new screenshots for each step, so we could see if there are any logs or error messages in the Developers Console or if anything changes in the behavior of each step.
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Hello,
This could be related to multiple issues. Here are some troubleshooting steps that might help you resolve the issue:
If none of the steps above helped point you to the right path, you can share new screenshots for each step, so we could see if there are any logs or error messages in the Developers Console or if anything changes in the behavior of each step.
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