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william_ericksson
Contributor III
Contributor III

QlikSense On Opening Sheet, Charts display slowly or do not display

Hi Everyone,

I am working on QlikSense Server June 2018 version.

I am having a problem when I open an App Sheet from the App Overview.

The Charts are all blank. The Charts are still 'there' because the Full-Screen icon pops up when I hover over where the Charts are located.

Sometimes the charts take 30 seconds or more to appear.

Other times, I need to click on 'Edit' and then 'Done' and this intermittently makes the objects will appear.

The issue resolves when I restart all Qlik Sense Services. However, I don't want to have to restart the services every day to avoid the problem. Does anyone have an alternate solution?

Thanks,

Will

PS: An unexciting screenshot, it's just the Nav Bar and a blank screen:

QlikSense Blank Screen.PNG

1 Solution

Accepted Solutions
william_ericksson
Contributor III
Contributor III
Author

Hi All

I logged a case with Qlik and we figured it out. It was a security issue with the Service Account not being able to access the QlikShare on the network.

Will

View solution in original post

1 Reply
william_ericksson
Contributor III
Contributor III
Author

Hi All

I logged a case with Qlik and we figured it out. It was a security issue with the Service Account not being able to access the QlikShare on the network.

Will