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jenh-elocal
Contributor
Contributor

Mail Automation Failing intermittently with "no public sheets" error message when all sheets are public

I have 6 different PDF email distribution automations set up to run daily at staggered times between 9:00am CST and 9:05am CST for 6 different apps.  On an intermittent basis one of the 6 will fail with an error message generated at the PDF generation block stating there are no public sheets, however all the sheets in the app are public.  Each time I do a manual run of the automation and it completes successfully, with no changes being made to the app or to the automation.  What could be the reason this is happening?

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1 Reply
Shai_E
Support
Support

Hi @jenh-elocal 

This requires a support investigation, please open a case for support.

Best Regards