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Important and useful support information about end-of-product support, new service releases, and general support topics.
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All about product and Qlik solutions: scripting, data modeling, visual design, extensions, best practices, etc.
This forum was created for professors and students using Qlik within academia.
On this forum you can access and follow the latest updates of our courses and programs with the Qlik Education team.
Learn about what's new across all of the products in our growing Qlik product portfolio.
Information on all new product releases, connectors, beta programs, and technical product information.
Deep dives into specific back-end technologies which allow for the extension of Qlik to fit the needs of the enterprise.
All about Qlik's Voice of the Customer program and Customer Success initiatives
As we move towards more frequent releases of version updates, QlikTech R&D have decided to release an Update for version 10 SR1 for QlikView Desktop. The build number for this release is 10.00.8815.
All releases are incremental and will include all code changes implemented after the previous Service Release. However the release and testing cycle differs between the different types of releases:
The element of risk when using the different types of releases will differ. Customer Patches by their nature have a greater chance of unintended issues than Updates and the least risk applies to using a Service Release.
This "Update" only affects QlikView Desktop. If you have experienced any of the problems below and would like a copy of this release, please log a case through the Customer Portal or Partner Portal, respectively.
Support during Christmas and New Year period:
As the Christmas and New Year holidays fall over a Saturday and Sunday, support services to non-Premium users will to a large degree be unaffected as non-Premium support is not available over Saturday and Sunday. Premium support will continue as normal.
Please note that non-Premium support will not be available on 24 December and 31 December in the following markets:
Nordics, United States and International Markets
We would like to thank our customers and partners and wish everyone a prosperous new year!
Today we'd like to welcome you to QlikView Version 10. In this new version of QlikView you will find a wide array of new and exciting features that can be brought into your deployment. Amongst the features are
You will find many more new features in QlikView 10 that you can introduce to your implementation over time. Attached to this post are the full set of release notes so that you can begin considering your migration.
Finally we'd like to thank all of you who over the last 6 months have found the time in your busy schedule to participate in our QlikView 10 Beta Program. This has been our longest and most successful beta program. We hope that the insight and practical experience that you gained during this time has helped you in your planning for Version 10. Your participation has been of great value to us and we appreciate the fact that you were able to take time from your crowded day to test the product and contribute via the Beta Community. If you have any comments about future beta programs, we'd love to hear about them
QlikView Product Team
The full set of release notes for 9.0 SR6 are included here for your review.
The software can be download from the QlikView Download center
Twitter has quickly become one of the most trafficked and popular sites on the Internet. Unfortunately, many businesspeople view Twitter as a waste of time or a place where celebrities go to share what they had for lunch! While both of these statements can be true, there is actually a thriving business intelligence community on Twitter, where numerous analysts, developers and executives meet to share and have conversations about the latest news and trends in BI. QlikView is on Twitter, and since joining in December 2008, we've grown to 1780+ followers. We are constantly sharing updates, news and interesting QlikView-related content, and interacting with QlikView customers, partners and other members of the BI community...and we'd love to have you join us!
If you'd like to join us on Twitter, head over to Twitter's sign up page, sign up, log in, and then head to http://www.twitter.com/qlikview. On that page, you'll see a "follow" icon...click that, and you'll begin receiving our updates on your Twitter account. For more info on getting started with Twitter, check out Mashable's guide to Twitter.
To help you get started, you can see what people are saying about QlikView by using a Twitter search for QlikView, and we've created a list of QlikView users on Twitter that you can follow all at once by visiting our QlikView Users on Twitter list. (Disclaimer: please keep in mind this list is comprised of personal accounts, and we aren't responsible for any content provided by these users).
We've really enjoyed the community that has grown up around QlikView on Twitter, and we hope to see you there soon!
We've received a number of requests from our members for an improved site search function, and today we are happy to present our new Google-powered site search for QlikCommunity.
As the amount of content in our community continues to increase, the ability to find the correct answer to a problem, a best practice or simply some more information on a certain topic becomes increasingly important to a great experience (along with preventing frustrating duplication of questions and content). Now that our community has grown past 30,000 members and over 50,000 forum posts, the search feature of our site has become less effective. The new site search offers a number of benefits to our site:
A quick note to our members: The best way to avoid duplicate posts and irrelevant answers is to be as descriptive as possible with your subject lines and tags. Please don't post a thread with the title "Set Analysis Help", as this has been used 20+ times and is not an indicator of the problem you're having. You will also find that community members are more willing to answer your post if you are descriptive!
The original search engine will still be used on a couple of areas of the site, but the majority of the site will be powered by Google search starting today.
Thank you for all of your feedback, and for letting us know how we can serve you better. Thanks for reading and for participating in the QlikCommunity!
Today we've made QlikView 9.0 SR4 (build 7469) generally available. The software for all components can be downloaded from the QlikView download site. Attached are the release notes for SR4. We encourage your review of this document for the list of fixed bugs as well as any known issues at the time of release. Late in regression testing we found that the Enter key may push the wrong button when you add recipients to tasks in QEMC if you are running IE8. If this happens, you can either turn on compatibility mode in IE8 or click on the magnifier icon to search for matching users - this is illustrated in the release notes
When QlikView 10 goes GA in October 2010, it will ship without the Java client. Simply put, we are eliminating the Java client with QV10. The decision to eliminate the Java client comes for several reasons:
While we plan to eliminate the Java client, two important capabilities are NOT being eliminated. First, is Java as an API on which to extend and build on QlikView. We will continue to support the JavaBeans infrastructure for interoperation between QlikView and J2EE application servers. Second, the Java client for mobile phones (JME), including Blackberry. In fact, by eliminating the Java CLIENT, we leave significantly more resources to focus on these two important areas.
If you have feedback on this change, please leave a comment to this blog entry and/or contact your representative at QlikTech. The number one reason for sharing this change now, is to elicit feedback from our community while there is still time to modify QlikView 10.
Over the last 11 months, the web guys at QlikTech and I have made a lot of tweaks and improvements to make the QlikCommunity site easy to use and navigate for our members. However, the main reason that we've grown to over 26,000 members in that time is the great content that is found on this site. If it weren't for the discussions happening in the forums, great example QlikView files in the Share QlikViews section, and interesting blog entries from QlikView developers and users, no amount of site features and improvements would keep you, our members and visitors, engaged and returning regularly.
Most of the content on this site has been created by our members, and we hope that this will continue. That being said, one of our goals for taking QlikCommunity to the next level is more QlikTech-generated content for this site. Our employees are immersed in all things QlikView every day, and we are working to bring more of their knowledge, insights and opinions to you. We recently launched the QlikView Blog, which is collectively written by a handful of QlikTech employees and will cover topics ranging from enterprise deployments to sales strategies to notifications of new releases and updates.
Some of the other ideas we've been considering include:
These are just some ideas that we've come up with, but ultimately, we want to produce what YOU want to see: content that helps you know more about QlikView and use it more effectively every day. We'd really appreciate it if you could give us some feedback on the ideas presented above. If you have something else you'd like to see from us, we'd love to hear that as well.
Thanks for helping us improve the QlikCommunity!
Hello to all! I hope that you had a great end to 2009, and your 2010 has gotten off to a productive and exciting start!
As you can see, we've made a few changes ourselves over the past few months. The most noticeable change has been the redesign of QlikCommunity to reflect the new design of our corporate website. While we are extremely proud of the site, we aren't comfortable resting on our laurels; we are committed to constant improvement to make the site as easy to use and useful as possible.
The most important measure of a website's utility and functionality is the opinion of the people who use it every day: YOU. Without an easy to use interface and a reliable infrastructure, our members will not create and foster the great discussions that are the lifeblood of a great online community.
To that end, we've created a 5-minute survey that we'd like our members to complete, which will help us to understand who is using the site, what features you find the most useful, what you think we're doing well, and most importantly, the parts of the site (and the QlikCommunity as a whole) on which we need to improve. We will keep the survey open for the next 30 days, and once we've collected all of the information, I will share it with you on this blog.
I ask you to please take a few minutes to fill out this survey, and help us to keep improving the QlikCommunity for you and the more than 25,000 members that have joined us here. Thank you!
Since the release of QV9.00 SR3 build 7436 we have identified five bugs that we think are serious enough to upgrade the version that is available on the download site.
Build 7436 is still a supported build and QT Support can provide the relevant download links if necessary, but for most build 7440 will be a better choice. The following bugs have been fixed between build 7436 and build 7440:
Bug ID Title
25276 Performance optimizations for handling many small requests in the server (*)
25798 Error exporting document layout
25803 Open URL does not work in the plugin
25829 Cannot run QlikView Server on Domain Controller
25907 Ctrl + Select in Multibox - Ajax SR3 - Connection Lost
(*) The manifestation of this bug is that certain types of pivot boxes fail to work or force a server disconnect.
This SR contains a number of fixes to QlikView, QlikView Server and clients and QlikView Publisher. See attached release notes for details.
Today we've made QlikView 9.0 SR3 (build 7436) generally available. The software for all components can be downloaded from the QlikView download site. Attached are the release notes for SR3. We encourage your review of this document for the list of fixed bugs as well as any known issues at the time of release. In particular SR3 contains a change that will affect anyone installing QlikView Server on a Domain Controller. Explicit descriptions of this change are available in the release notes as well as descriptions of how this scenario is being addressed with SR3.
QlikView Product Team
I just returned from beautiful Miami Beach, Florida, site of "interaQtions", our 2010 corporate summit attended by all QlikTech employees. During the event, the QlikCommunity received a lot of compliments from employees across the organization, and a number of managers/directors/execs told me that they like what they are seeing, and view the community as a great asset that will be a big part of QlikView's continued growth. For that, I send out a big THANK YOU to everyone who has participated this year, and we hope to see more of you in 2010. We are committed to growing and strengthening this community, and we couldn't do it without YOU!
The new year is now in full swing, and we are ready to continue the awesome growth that we've experienced in 2009 by maintaining our commitment to features and processes that work, and improving the ones that don't. With that, here are the high-level plans we have for QlikCommunity in 2010:
The QlikCommunity grew tremendously in 2009, finishing the year with over 22,000 members, growing at a rate of 114 new members every business day! While that is an amazing number, there are an estimated 550,000+ QlikView users across the globe...so there is still plenty of work to be done. If you have employees at your company designing and developing in QlikView, encourage them to join us here. The more contributors we have, the better the community will be: questions will be answered faster, there will be more perspectives and solutions, and we will continue to foster innovation and best practices for the software we all use everyday.
To support the growth of a large community, there need to be robust and reliable systems in place. Since the complete overhaul of our community platform last April, we have continuously added to and improved the functionality and usability of the site; 2010 will be no different. The first change you'll be seeing is a "facelift" of the site in coordination with our new global website in the next week or so. We will also be diligent in upgrading the site platform and adding new, useful features. Some of the improvements we've recently made (and some that are coming soon) are:
The most important part of the QlikCommunity is the content created by and for our users. We plan to add content extensively in 2010 to make QlikCommunity even more productive for our members. Some of the resources that are coming your way:
If you've read this far, I hope that you are as excited as I am about what 2010 will bring. These new features and content will be incredible, but they won't mean anything without YOUR participation. Without you, our Community would not be the incredible resource it is today. Please continue to let me know if there is anything we at QlikTech can do to improve your experience with the QlikCommunity.
Looking forward to a great year!
QlikCommunity is quickly approaching 13,000 members, and many are from outside the U.S. With customers in over 95 countries and more than 15 new customers added every day, QlikView is quickly making its way to all corners of the world! Many of these new customers and partners are joining QlikCommunity to take advantage of this great resource. While the U.S is the most represented country, we have great representation from a handful of other countries, and their numbers are growing every day. Here's a quick breakdown of our members by country:
To this end, we are proud to offer a new localization feature to QlikCommunity: the ability to change your interface language. While most of the content on QlikCommunity is in English (the exception being a number of local user groups that are in the members' native languages), you can change the interface language (site options, commands, etc.) to one of five different languages:
I've created a short video that will explain how to change your interface language; the video will open in a separate window (hosted by Screencast.com):
If you want to skip the video, here are the steps to change your language settings:
Please let me know via the Contact Form if you have any questions, suggestions or problems. Thanks everyone!
We relaunched our community in April, and over 8,800 members have joined us here on the site. While the response to the new site and features has been overwhelmingly positive, there are still some ways that we can improve. We've been collecting your ideas, and we've added a few features recently:
In the upper right-hand corner of the page, you will see a couple of new links that we've added to make things for convenient for our users:
You can now sign out of QlikCommunity, as well as edit your account, which as of now, is only resetting your QlikView SSO password. We will soon extend this functionality to the rest of your QlikView SSO account (name, email, address, etc.)
QlikTech recently debuted a new QlikView-powered Downloads page, but it hasn't been as easy to find as we would have liked, so we've moved it to the navigation bar of the site:
The link will pop up the QlikView Downloads app, where you can download QlikView installation files, reference manuals, tutorials and more!
Many of you were asking for a way to submit QlikView-related ideas and requests for functionality to QlikTech, and this form is the place to go. Start by clicking "Feature Request" in the navigation bar:
This will take you to the form. Note that this form is not for support issues, scripting problems, or any other sort of question/comments/complaints/praises that don't involve an addition or upgrade to the product.
These ideas were all developed because of requests from our community members. If you have an idea about how to make this community better, easier to use, faster, or anything else, you can submit it at this URL:
Thanks to everyone who has submitted an idea already, and I look forward to receiving more suggestions soon. We are working on new features all the time to make your QlikCommunity experience more useful and enjoyable. Thanks for reading!
Before I go into this first blog post, I'd like to say two things: WOW!...and THANK YOU! I say them because your response to our redesigned QlikCommunity has been astounding! Over 8,400 of you have logged in to the new site over the past four months, which has already surpassed the number of members that visited the Community over the last 3 1/2 years! And new members continue to join at the average rate of 79 users per day!
(click the chart image to see it in full size, and yes, feel free to debate me on bar v. line for this application!)
Alright, I'll try to calm down with all of the exclamation points. (!)??
I'd like to provide you with a brief introduction to me and what to expect from this blog in the near future.
My name is Jason Long, and I've been working for QlikTech for a little over a year now. I serve as our company's Community Manager, and I oversee the QlikCommunity and our social media presence (including our Twitter and Facebook accounts), as well as play a role in other marketing and online activities. I am the primary point of contact for any issues with the site, as well as any suggestions, comments or questions you may have.
Thanks again for your participation in the QlikCommunity and for taking the time to read this blog! Be on the lookout for my next post about the new features we've recently added; it should be out early next week.