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Hello and welcome to the QlikView Support Updates blog. This entry provides important information about End of Support for QlikView Software versions.
Currently Supported Versions of QlikView
Major Version Support Policy
QlikView provides support for a major version of the software for a minimum of 2 years from the date that major version is replaced by the next major version. For example, version 9 was replaced by version 10 in October 2010. Version 9 support therefore expires 2 years after that, in October 2012.
Thank you for choosing QlikView! If you would like to raise a support case, please log in to the customer or partner portal.
Direct Customers - http://www.qlik.com/us/services/support/customer-portal
Partners - http://partners.qlik.com/
Today we are making available QlikView 10 Service Release 2 (SR2). This latest update to QlikView 10 delivers fixes to long list of issues as well as some important updates to QlikView functionality
QlikView 10 SR2 can now be downloaded from our download site. The release notes for SR2 are attached below. As always we recommend review of the contents of this document as you prepare your upgrade to this service release.
The QlikView Product Teams
We are almost ready to launch the new version of QlikCommunity! We invited many of our top users to test and evaluate the new system, and we are now ready to start the migration to the new site. This is a large undertaking, and it will involve a lot of changes to the current site. Here's what you can expect:
We thank you for your patience as we make this transition, and we look forward to working with you on this exciting new chapter for QlikCommunity!
Hey everyone! We are only a month away from celebrating two years since the new QlikCommunity site went live...and what a two years it has been! We now have a great cadre of QlikView experts answering questions, sharing tips & tricks, and helping new QlikView users get started.
We have been listening to your requests for improvements and new functionality, and we are proud to announce that we are moving to a new platform that will deliver on all the top requested features! We have been working for a couple of months behind the scenes, and we are getting the new system ready for testing very soon. Some of the most requested (and soon to be delivered) features are:
One more important note: All QlikCommunity content will be migrated to the new site! Our members have created a great repository of information over the last few years, and we will be moving over all content (including attachments) to the new site.
You will begin to see some notices about the move over the next couple of weeks, and we will announce the launch of the new site as soon as testing is completed. We are extremely excited about this update, and we know you will be too!
This is just a friendly reminder that support for QlikView version 8.X will expire at the end of May 2011.
Version 8.0 was first shipped in May 2007, with version 8.20 released in November 2007 and version 8.50 released in June 2008. QlikTech's current support policy is to provide support for a major version for 2 years after it is replaced by the next major version. With version 9 coming out in May 2009 the clock started ticking on version 8 support, and this will run out soon.
You can download the installation files for version 9 or 10 from our download site. We strongly recommend that you follow industry best practices when changing or upgrading any software!
Version 8 has been a fantastic tool. We will be sorry to close this chapter of QlikView history and would like to thank our customers for all their support.
As we move towards more frequent releases of version updates, QlikTech R&D have decided to release an Update for version 10 SR1 for QlikView Desktop. The build number for this release is 10.00.8815.
All releases are incremental and will include all code changes implemented after the previous Service Release. However the release and testing cycle differs between the different types of releases:
The element of risk when using the different types of releases will differ. Customer Patches by their nature have a greater chance of unintended issues than Updates and the least risk applies to using a Service Release.
This "Update" only affects QlikView Desktop. If you have experienced any of the problems below and would like a copy of this release, please log a case through the Customer Portal or Partner Portal, respectively.
Support during Christmas and New Year period:
As the Christmas and New Year holidays fall over a Saturday and Sunday, support services to non-Premium users will to a large degree be unaffected as non-Premium support is not available over Saturday and Sunday. Premium support will continue as normal.
Please note that non-Premium support will not be available on 24 December and 31 December in the following markets:
Nordics, United States and International Markets
We would like to thank our customers and partners and wish everyone a prosperous new year!
Today we'd like to welcome you to QlikView Version 10. In this new version of QlikView you will find a wide array of new and exciting features that can be brought into your deployment. Amongst the features are
You will find many more new features in QlikView 10 that you can introduce to your implementation over time. Attached to this post are the full set of release notes so that you can begin considering your migration.
Finally we'd like to thank all of you who over the last 6 months have found the time in your busy schedule to participate in our QlikView 10 Beta Program. This has been our longest and most successful beta program. We hope that the insight and practical experience that you gained during this time has helped you in your planning for Version 10. Your participation has been of great value to us and we appreciate the fact that you were able to take time from your crowded day to test the product and contribute via the Beta Community. If you have any comments about future beta programs, we'd love to hear about them
QlikView Product Team
The full set of release notes for 9.0 SR6 are included here for your review.
The software can be download from the QlikView Download center
Twitter has quickly become one of the most trafficked and popular sites on the Internet. Unfortunately, many businesspeople view Twitter as a waste of time or a place where celebrities go to share what they had for lunch! While both of these statements can be true, there is actually a thriving business intelligence community on Twitter, where numerous analysts, developers and executives meet to share and have conversations about the latest news and trends in BI. QlikView is on Twitter, and since joining in December 2008, we've grown to 1780+ followers. We are constantly sharing updates, news and interesting QlikView-related content, and interacting with QlikView customers, partners and other members of the BI community...and we'd love to have you join us!
If you'd like to join us on Twitter, head over to Twitter's sign up page, sign up, log in, and then head to http://www.twitter.com/qlikview. On that page, you'll see a "follow" icon...click that, and you'll begin receiving our updates on your Twitter account. For more info on getting started with Twitter, check out Mashable's guide to Twitter.
To help you get started, you can see what people are saying about QlikView by using a Twitter search for QlikView, and we've created a list of QlikView users on Twitter that you can follow all at once by visiting our QlikView Users on Twitter list. (Disclaimer: please keep in mind this list is comprised of personal accounts, and we aren't responsible for any content provided by these users).
We've really enjoyed the community that has grown up around QlikView on Twitter, and we hope to see you there soon!
We've received a number of requests from our members for an improved site search function, and today we are happy to present our new Google-powered site search for QlikCommunity.
As the amount of content in our community continues to increase, the ability to find the correct answer to a problem, a best practice or simply some more information on a certain topic becomes increasingly important to a great experience (along with preventing frustrating duplication of questions and content). Now that our community has grown past 30,000 members and over 50,000 forum posts, the search feature of our site has become less effective. The new site search offers a number of benefits to our site:
A quick note to our members: The best way to avoid duplicate posts and irrelevant answers is to be as descriptive as possible with your subject lines and tags. Please don't post a thread with the title "Set Analysis Help", as this has been used 20+ times and is not an indicator of the problem you're having. You will also find that community members are more willing to answer your post if you are descriptive!
The original search engine will still be used on a couple of areas of the site, but the majority of the site will be powered by Google search starting today.
Thank you for all of your feedback, and for letting us know how we can serve you better. Thanks for reading and for participating in the QlikCommunity!
Today we've made QlikView 9.0 SR4 (build 7469) generally available. The software for all components can be downloaded from the QlikView download site. Attached are the release notes for SR4. We encourage your review of this document for the list of fixed bugs as well as any known issues at the time of release. Late in regression testing we found that the Enter key may push the wrong button when you add recipients to tasks in QEMC if you are running IE8. If this happens, you can either turn on compatibility mode in IE8 or click on the magnifier icon to search for matching users - this is illustrated in the release notes
When QlikView 10 goes GA in October 2010, it will ship without the Java client. Simply put, we are eliminating the Java client with QV10. The decision to eliminate the Java client comes for several reasons:
While we plan to eliminate the Java client, two important capabilities are NOT being eliminated. First, is Java as an API on which to extend and build on QlikView. We will continue to support the JavaBeans infrastructure for interoperation between QlikView and J2EE application servers. Second, the Java client for mobile phones (JME), including Blackberry. In fact, by eliminating the Java CLIENT, we leave significantly more resources to focus on these two important areas.
If you have feedback on this change, please leave a comment to this blog entry and/or contact your representative at QlikTech. The number one reason for sharing this change now, is to elicit feedback from our community while there is still time to modify QlikView 10.
Over the last 11 months, the web guys at QlikTech and I have made a lot of tweaks and improvements to make the QlikCommunity site easy to use and navigate for our members. However, the main reason that we've grown to over 26,000 members in that time is the great content that is found on this site. If it weren't for the discussions happening in the forums, great example QlikView files in the Share QlikViews section, and interesting blog entries from QlikView developers and users, no amount of site features and improvements would keep you, our members and visitors, engaged and returning regularly.
Most of the content on this site has been created by our members, and we hope that this will continue. That being said, one of our goals for taking QlikCommunity to the next level is more QlikTech-generated content for this site. Our employees are immersed in all things QlikView every day, and we are working to bring more of their knowledge, insights and opinions to you. We recently launched the QlikView Blog, which is collectively written by a handful of QlikTech employees and will cover topics ranging from enterprise deployments to sales strategies to notifications of new releases and updates.
Some of the other ideas we've been considering include:
These are just some ideas that we've come up with, but ultimately, we want to produce what YOU want to see: content that helps you know more about QlikView and use it more effectively every day. We'd really appreciate it if you could give us some feedback on the ideas presented above. If you have something else you'd like to see from us, we'd love to hear that as well.
Thanks for helping us improve the QlikCommunity!
Hello to all! I hope that you had a great end to 2009, and your 2010 has gotten off to a productive and exciting start!
As you can see, we've made a few changes ourselves over the past few months. The most noticeable change has been the redesign of QlikCommunity to reflect the new design of our corporate website. While we are extremely proud of the site, we aren't comfortable resting on our laurels; we are committed to constant improvement to make the site as easy to use and useful as possible.
The most important measure of a website's utility and functionality is the opinion of the people who use it every day: YOU. Without an easy to use interface and a reliable infrastructure, our members will not create and foster the great discussions that are the lifeblood of a great online community.
To that end, we've created a 5-minute survey that we'd like our members to complete, which will help us to understand who is using the site, what features you find the most useful, what you think we're doing well, and most importantly, the parts of the site (and the QlikCommunity as a whole) on which we need to improve. We will keep the survey open for the next 30 days, and once we've collected all of the information, I will share it with you on this blog.
I ask you to please take a few minutes to fill out this survey, and help us to keep improving the QlikCommunity for you and the more than 25,000 members that have joined us here. Thank you!
Since the release of QV9.00 SR3 build 7436 we have identified five bugs that we think are serious enough to upgrade the version that is available on the download site.
Build 7436 is still a supported build and QT Support can provide the relevant download links if necessary, but for most build 7440 will be a better choice. The following bugs have been fixed between build 7436 and build 7440:
Bug ID Title
25276 Performance optimizations for handling many small requests in the server (*)
25798 Error exporting document layout
25803 Open URL does not work in the plugin
25829 Cannot run QlikView Server on Domain Controller
25907 Ctrl + Select in Multibox - Ajax SR3 - Connection Lost
(*) The manifestation of this bug is that certain types of pivot boxes fail to work or force a server disconnect.
This SR contains a number of fixes to QlikView, QlikView Server and clients and QlikView Publisher. See attached release notes for details.