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Hear directly from Qlik employees in our ten unique blogs. Check out the new Product Insight & Ideas Blog!

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Important and useful support information about end-of-product support, new service releases, and general support topics.

Updates for Qlik Community offerings, announcements and changes.

All about product and Qlik solutions: scripting, data modeling, visual design, extensions, best practices, etc.

This forum was created for professors and students using Qlik within academia.

On this forum you can access and follow the latest updates of our courses and programs with the Qlik Education team.

Learn about what's new across all of the products in our growing Qlik product portfolio.

Information on all new product releases, connectors, beta programs, and technical product information.

Deep dives into specific back-end technologies which allow for the extension of Qlik to fit the needs of the enterprise.

All about Qlik's Voice of the Customer program and Customer Success initiatives

Learn about what's new in the Qlik Product Insight & Ideas forum.

Recent Blog Posts

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    Qlik Technical Bulletin Blog

    Idea Transition

    As part of the relaunch of QlikCommunity this Spring, we touted a new capability called Ideas.  A facility where QlikCommunity participants can share ideas for product enhancements, see the suggestions of others, add views and indicate support by casting a supporting (or descenting) vote. As part of that launch we are busy seeding the QlikCommunity database with the content generated over the last couple of years by contributors in the SalesForce... Show More

    As part of the relaunch of QlikCommunity this Spring, we touted a new capability called Ideas.  A facility where QlikCommunity participants can share ideas for product enhancements, see the suggestions of others, add views and indicate support by casting a supporting (or descenting) vote. As part of that launch we are busy seeding the QlikCommunity database with the content generated over the last couple of years by contributors in the SalesForce Portal.  Today we are closing the SalesForce Idea portal to any new contributions (including votes and comments) as we aim to complete the data transition into QlikCommunity.  For this SFDC based content we are preserving all names, votes, comments and ensuring its attributed correctly to your QlikCommunity profile.

    The QlikCommunity Ideas portal will be rolled out later this summer and will be open to everyone who is a registered QlikCommunity user.  We think you'll find a lot of energy and kindred spirits for your own suggestions.  We'll be announcing and demo'ing the capabilities as we near the roll out so stay tuned.  And thanks for all of the great contributions to date.

    Regards

    QlikView Product Team

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    Qlik Technical Bulletin Blog

    QlikView 10, Service Release 3 Available (Build 9055)

    Today we have posted Service Release 3 (SR3) for QlikView 10 to our download site.  As well as updates to address bugs, this service release includes support for QlikView on Android based tablets, expanding deployment options for mobile clients. As with our recent announcement of our browser based support on iPads, QlikView on Android based tablets is via the browser and QlikView AJAX client.  This allows your QlikViews to be used on both desktop... Show More

    Today we have posted Service Release 3 (SR3) for QlikView 10 to our download site.  As well as updates to address bugs, this service release includes support for QlikView on Android based tablets, expanding deployment options for mobile clients. As with our recent announcement of our browser based support on iPads, QlikView on Android based tablets is via the browser and QlikView AJAX client.  This allows your QlikViews to be used on both desktop and mobile browsers across a wider array of devices.

    Full detail of the fixes and updates included in 10SR3 can be found in the attached release notes and bug list QVW

    Regards

    QlikView Product & R&D Teams

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    Qlik Technical Bulletin Blog

    QlikVew Connector For Use With SAP Netweaver, Version 5.6 Now Available

    Version 5.6 of the Connector is now available. Some of the key enhancements include:An additional Connector is now included for SAP ExtractorsSUBSELECT on Cluster Tables now possible with the SQL ConnectorLookup function for variables in BeX Queries with the OLAP ConnectorReintroduction of slicing parameters with the OLAP ConnectorFull details of all of the enhancements can be found in the release notes and installation guide available on the dow... Show More

    Version 5.6 of the Connector is now available.

    Some of the key enhancements include:

    • An additional Connector is now included for SAP Extractors
    • SUBSELECT on Cluster Tables now possible with the SQL Connector
    • Lookup function for variables in BeX Queries with the OLAP Connector
    • Reintroduction of slicing parameters with the OLAP Connector

    Full details of all of the enhancements can be found in the release notes and installation guide available on the download site.

    Regards

    The QlikView Product Teams

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    Qlik Support Updates Blog

    SAP Connector 5.6 now available

    We are pleased to announce the release of our latest SAP Connector, version 5.6.    Please visit our download site for the installation fileshttp://global.qlik.com/download/Enhancements to the SAP Connector include:An additional Connector for SAP ExtractorsSUBSELECT on Cluster Tables now possibleLookup function for variables in BeX queriesKind regardsGlobal Support Support
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    Qlik Support Updates Blog

    Version 9 SR7 Update now available - build 9.0.7808

    We are pleased to confirm that the latest Update build for version 9 SR7 is now available on our download site http://global.qlik.com/download/.An Update is a build which rolls together several bug fixes (or patch builds) in to an official release which replaces the previous Update for version 9, build 9.0.7778.   An Update is subject to basic regression testing on the code changes implemented.The release notes attached detail the fixes implement... Show More

    We are pleased to confirm that the latest Update build for version 9 SR7 is now available on our download site http://global.qlik.com/download/.

    An Update is a build which rolls together several bug fixes (or patch builds) in to an official release which replaces the previous Update for version 9, build 9.0.7778.   An Update is subject to basic regression testing on the code changes implemented.

    The release notes attached detail the fixes implemented in this release.   Thank you for choosing QlikView!

    regards

    Global Support Team

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    Qlik Technical Bulletin Blog

    QlikCommunity Ideas is Here!

    You can find the announcement about this new feature of QlikCommunity and details of how to use it in this Community Corner post 'QlikCommunity Ideas'. Our great Community Manager, Jason Long, has even put together a snappy video to walk you thru the steps of creating an Idea and how to add your thoughts to someone else's idea.  For us on the Product Management side we are excited that this is a single location for all Community members to contri... Show More

    You can find the announcement about this new feature of QlikCommunity and details of how to use it in this Community Corner post 'QlikCommunity Ideas'. Our great Community Manager, Jason Long, has even put together a snappy video to walk you thru the steps of creating an Idea and how to add your thoughts to someone else's idea.  For us on the Product Management side we are excited that this is a single location for all Community members to contribute Ideas and thoughts on those of others. We'll respond where appropriate and look to watch trends and thoughts as we go into product planning cycles. 

    But Ideas is about generating enhancement suggestions using the collective voice of the community. Some Ideas will take off and gain broad attention and support. Others may face demotion.  In the case of the latter, do not be discouraged.  What may start off as one Idea may spawn other insights and perspectives that you may not have originally had.

    Please remember that this Ideas area of QlikCommunity is for suggesting product improvements and not for requesting helping in solving a particular business problem with QlikView.  It is quite likely that in solving a problem with your current version of QlikView that you can generate an Idea to simplify the current approach. Give your community members examples of why and how your Idea can be put to good use.  Simple statements such as 'Add a flag to turn off feature XYZ' will not gain much support if your fellow community members dont see the value or application of the Idea.

    For those of you who submitted enhancement requests thru the Feature Request form in the old QlikCommunity, note that we have not imported those into Ideas.  As direct Community Member to Product Manager entries you may have formatted/worded them in a way that was not necessarily suited to viewing in Ideas. Similarly we've not brought entries from 3rd party community sites, such as LinkedIn, into this site. But we do have them in our back end system. Our intention is to keep and manage these requests with the input from QlikCommunity Ideas as we go forward.

    OK. So 'Ready-Steady-Go!' ... there are over 800 Ideas already out there, so plenty to peruse, comment and vote on (we've preserved all of the submission & voting records of those who were able to participate in the SalesForce Ideas portal).

    Happy Idea-er-ing ()

    QlikView Product Management Team

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    Qlik Technical Bulletin Blog

    QlikView 10 Service Release 3 UPDATE Released (Build 9061)

    Following the report of issues with Publisher tasks have dates reset, we have today reissued QlikView 10 SR3.  This instance (build 9055) REPLACES the original instance on the download site. Accordingly the release notes and bug fix QVW have also been replaced.Thank you for your patience in this matterRegardsQlikView Product & R&D Teams
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    Qlik Support Updates Blog

    Version 10 SR3 updated - build 10.0.9061 available

    Hello everyone,Unfortunately some defects were detected in version 10 SR3 build 10.0.9055 so we have released an Update which corrects them.   Build 10.0.9061 can be downloaded from http://global.qlik.com/download/.The Update corrects the following:QEMC - "Index was out of range" message boxSome Publisher tasks were reset by the upgrade to new scheduled date 2012-01-01In some circumstances, QV Developer would hang when changing items in the User ... Show More

    Hello everyone,

    Unfortunately some defects were detected in version 10 SR3 build 10.0.9055 so we have released an Update which corrects them.   Build 10.0.9061 can be downloaded from http://global.qlik.com/download/.

    The Update corrects the following:

    • QEMC - "Index was out of range" message box
    • Some Publisher tasks were reset by the upgrade to new scheduled date 2012-01-01
    • In some circumstances, QV Developer would hang when changing items in the User Preferences, Object tab

    We sincerely regret any inconvenience caused and assure you that we are working hard at preventing these defects slipping through.

    Thank you for using QlikView.

    Global Support Team

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    Qlik Support Updates Blog

    QlikView Version 10 Service Release 3 is now available

    We are pleased to announce that SR3 is now available for version 10.See http://community.qlik.com/blogs/technicalbulletin/2011/06/30/qlikview-10-service-release-3-available-build-9055You can download the installation files and release notes from http://global.qlik.com/download/.Always read the release notes and installation instructions before making any changes to your system!
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    Qlik Support Updates Blog

    Important information about End Of Support

    Hello and welcome to the QlikView Support Updates blog.   This entry provides important information about End of Support for QlikView Software versions.Currently Supported Versions of QlikViewVersion 11QlikView Version 10 support ends November 2013QlikView Version 9 support ends October 2012Major Version Support PolicyQlikView provides support for a major version of the software for a minimum of 2 years from the date that major version is replace... Show More

    Hello and welcome to the QlikView Support Updates blog.   This entry provides important information about End of Support for QlikView Software versions.

    Currently Supported Versions of QlikView

    • Version 11
    • QlikView Version 10 support ends November 2013
    • QlikView Version 9 support ends October 2012


    Major Version Support Policy

    QlikView provides support for a major version of the software for a minimum of 2 years from the date that major version is replaced by the next major version.   For example, version 9 was replaced by version 10 in October 2010.   Version 9 support therefore expires 2 years after that, in October 2012.

    Thank you for choosing QlikView!   If you would like to raise a support case, please log in to the customer or partner portal.

    Direct Customers - http://www.qlik.com/us/services/support/customer-portal

    Partners - http://partners.qlik.com/

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    Qlik Technical Bulletin Blog

    QlikView 10 Service Release 2 Build 8935 Now Available

    Today we are making available QlikView 10 Service Release 2 (SR2). This latest update to QlikView 10 delivers fixes to long list of issues as well as some important updates to QlikView functionalityQlikView for iPad. The new Ajax based touch client is now released for immediate use with the iPad. Learn more about what you can do with QlikView on iPad here.Support for Internet Explorer 9 (IE9). The latest version of Microsoft's internet browser is... Show More

    Today we are making available QlikView 10 Service Release 2 (SR2). This latest update to QlikView 10 delivers fixes to long list of issues as well as some important updates to QlikView functionality

    • QlikView for iPad. The new Ajax based touch client is now released for immediate use with the iPad. Learn more about what you can do with QlikView on iPad here.
    • Support for Internet Explorer 9 (IE9). The latest version of Microsoft's internet browser is supported with QlikView 10 SR2. The attached release notes detail any outstanding areas of QlikView where IE9 support is not at 100%
    • The QlikView Server Ajax interface is now prepared for localization (single language per install)
    • Small Business Edition (SBE) users can now create server bookmarks, for personal use. These cannot be shared with other users.

    QlikView 10 SR2 can now be downloaded from our download site. The release notes for SR2 are attached below. As always we recommend review of the contents of this document as you prepare your upgrade to this service release.

    Regards

    The QlikView Product Teams

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    Qlik Community Manager Blog

    New QlikCommunity Site - What To Expect This Week

    All,We are almost ready to launch the new version of QlikCommunity! We invited many of our top users to test and evaluate the new system, and we are now ready to start the migration to the new site. This is a large undertaking, and it will involve a lot of changes to the current site. Here's what you can expect:The current QlikCommunity site will be placed in read-only mode on the evening of Monday, May 2nd. - In order to migrate all of the conte... Show More

    All,

    We are almost ready to launch the new version of QlikCommunity! We invited many of our top users to test and evaluate the new system, and we are now ready to start the migration to the new site. This is a large undertaking, and it will involve a lot of changes to the current site. Here's what you can expect:

    • The current QlikCommunity site will be placed in read-only mode on the evening of Monday, May 2nd. - In order to migrate all of the content over to the new site without losing anything, we need to stop new content from being created. The current site's information will remain live and accessible, but users will not be able to post new content until the new site is launched.
    • Community content from the current site will be retained - We have worked hard to make sure the vast majority of the great content hosted here on QlikCommunity makes it to the new site, and all QlikView-related information (forums, blogs, QlikViews, wiki pages) will be available. Some information, like your personal profile and your email settings will have to be reentered. Note that it may be a couple of days until all content is restored as we have had to make some manual changes; most notably Share QlikView files will come back online over the next week or so as we move them to a new custom element of our site.
    • Address for the new site remains the same, but some URLs will no longer work - The new site will remain at community.qlik.com, but many direct links (forum posts, share qlikviews, etc.) will no longer be accessible. Many of our popular links will be redirected automatically to help with the transition. If you enter a URL that no longer works, you will be presented with a search page to help you find your desired content.
    • QlikTech will be available for any questions or issues you may have - We realize this is a big change, but we are confident that you will find this new system helpful and much easier to use. If you have any problems or questions during the transition, please email us at qcwebmaster@qlik.com. After the new site has been launched, visit the QlikCommunity 101 area of the site to learn more about the new site. I will be posting more entries to this blog as we make the transition.

    We thank you for your patience as we make this transition, and we look forward to working with you on this exciting new chapter for QlikCommunity!

    --Jason Long

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    Qlik Technical Bulletin Blog

    Service Release 2 for version 10 - release date 20 April

    We are pleased to announce that Service Release 2 is currently in final testing and is scheduled for release on 20 April.Once released, you will be able to download the installation files from http://global.qlik.com/download/.
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    Qlik Community Manager Blog

    Big Changes Ahead...

    Hey everyone! We are only a month away from celebrating two years since the new QlikCommunity site went live...and what a two years it has been! We now have a great cadre of QlikView experts answering questions, sharing tips & tricks, and helping new QlikView users get started.We have been listening to your requests for improvements and new functionality, and we are proud to announce that we are moving to a new platform that will deliver on all t... Show More

    Hey everyone! We are only a month away from celebrating two years since the new QlikCommunity site went live...and what a two years it has been! We now have a great cadre of QlikView experts answering questions, sharing tips & tricks, and helping new QlikView users get started.

    We have been listening to your requests for improvements and new functionality, and we are proud to announce that we are moving to a new platform that will deliver on all the top requested features! We have been working for a couple of months behind the scenes, and we are getting the new system ready for testing very soon. Some of the most requested (and soon to be delivered) features are:

    • Improved Search: Searching the wealth of information already on QlikCommunity is vitally important to you, and this was #1 on our list of priorities. The new search engine allows for a number of filters, search operators and options for finding exactly what you're looking for (screenshot).
    • Better Organization of Your Content: You wanted to easily track all of the discussions that you started or participated in across the site for easy reference. The new "Your Stuff" tab allows to quickly find your content to follow up with new questions or reference old answers you've received (screenshot).
    • Easier to Participate: QlikView developers are busy, and with this new platform, you can now reply to discussion threads by email, allowing you to participate anywhere, from your desktop to your mobile device.
    • Ideas Exchange: The QlikView Product Ideas Exchange will now be hosted on QlikCommunity, allowing you to create and vote on ideas that you would like to see in future QlikView versions.

    One more important note: All QlikCommunity content will be migrated to the new site! Our members have created a great repository of information over the last few years, and we will be moving over all content (including attachments) to the new site.

    You will begin to see some notices about the move over the next couple of weeks, and we will announce the launch of the new site as soon as testing is completed. We are extremely excited about this update, and we know you will be too!

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    Qlik Technical Bulletin Blog

    Support for version 8.X expires at the end of May 2011

    This is just a friendly reminder that support for QlikView version 8.X will expire at the end of May 2011.Version 8.0 was first shipped in May 2007, with version 8.20 released in November 2007 and version 8.50 released in June 2008. QlikTech's current support policy is to provide support for a major version for 2 years after it is replaced by the next major version. With version 9 coming out in May 2009 the clock started ticking on version 8 supp... Show More

    This is just a friendly reminder that support for QlikView version 8.X will expire at the end of May 2011.

    Version 8.0 was first shipped in May 2007, with version 8.20 released in November 2007 and version 8.50 released in June 2008. QlikTech's current support policy is to provide support for a major version for 2 years after it is replaced by the next major version. With version 9 coming out in May 2009 the clock started ticking on version 8 support, and this will run out soon.

    You can download the installation files for version 9 or 10 from our download site. We strongly recommend that you follow industry best practices when changing or upgrading any software!

    Version 8 has been a fantastic tool. We will be sorry to close this chapter of QlikView history and would like to thank our customers for all their support.

    QlikView Global Support

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    Qlik Technical Bulletin Blog

    QlikView 9.0 SR7 Now Available

    Service Release 7 has been released for QlikView 9.0 today and can now be downloaded from the QlikView download center. The list of fixes in this service release and upgrade considerations is detailed in the attached release notes. Please review the special note about upgrading from any Service Release earlier than SR5 and apply accordingly.RegardsQlikView Product Team
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    Qlik Technical Bulletin Blog

    Update for QlikView Desktop 10 SR1 now available - build 10.0.8815

    As we move towards more frequent releases of version updates, QlikTech R&D have decided to release an Update for version 10 SR1 for QlikView Desktop. The build number for this release is 10.00.8815.What is the difference between a Customer Patch, an Update and a Service Release?All releases are incremental and will include all code changes implemented after the previous Service Release. However the release and testing cycle differs between the di... Show More

    As we move towards more frequent releases of version updates, QlikTech R&D have decided to release an Update for version 10 SR1 for QlikView Desktop. The build number for this release is 10.00.8815.

    What is the difference between a Customer Patch, an Update and a Service Release?

    All releases are incremental and will include all code changes implemented after the previous Service Release. However the release and testing cycle differs between the different types of releases:

    • Customer Patch - the most basic release and generally not rigorously tested. Generally aimed at fixing a particular production critical issue affecting a customer
    • Update - basic testing is completed on the code changes implemented. Generally issue(s) which may affect more than one customer
    • Service Release - full comprehensive testing cycle completed including full regression testing

    The element of risk when using the different types of releases will differ. Customer Patches by their nature have a greater chance of unintended issues than Updates and the least risk applies to using a Service Release.

    This "Update" only affects QlikView Desktop. If you have experienced any of the problems below and would like a copy of this release, please log a case through the Customer Portal or Partner Portal, respectively.

    Bugs fixed in this release:

    • Bug 35328: Developer crashes when creating charts with cyclic group
    • Bug 35369: QlikView Desktop crashes when creating a bar chart with drill down group
    • Bug 35363: "Unexpected Exception occurred" when adding a drill down group
    • Bug 35341: QV Windows lost focus by editing Drilldown Groups
    • Bug 35330: Clicking OK when editing Dimension Cycle Group hangs QlikView Developer, no exception generated
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    Qlik Technical Bulletin Blog

    QlikView 10 Service Release 1 Now Available

    Today we have released QlikView 10 service release 1 (build number 8811). This service release includes a large number of fixes across all products. As always we recommend reviewing the release notes (attached to this post) for the list of fixed bugs, and also for known issues that may affect your implementation.RegardsQlikView Product Team
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    Qlik Technical Bulletin Blog

    QlikView Support over Christmas and New Year

    Support during Christmas and New Year period:As the Christmas and New Year holidays fall over a Saturday and Sunday, support services to non-Premium users will to a large degree be unaffected as non-Premium support is not available over Saturday and Sunday. Premium support will continue as normal.Please note that non-Premium support will not be available on 24 December and 31 December in the following markets:Nordics, United States and Internatio... Show More

    Support during Christmas and New Year period:

    As the Christmas and New Year holidays fall over a Saturday and Sunday, support services to non-Premium users will to a large degree be unaffected as non-Premium support is not available over Saturday and Sunday. Premium support will continue as normal.

    Please note that non-Premium support will not be available on 24 December and 31 December in the following markets:

    Nordics, United States and International Markets

    We would like to thank our customers and partners and wish everyone a prosperous new year!

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    Qlik Technical Bulletin Blog

    QlikView 10 - Now Available

    Today we'd like to welcome you to QlikView Version 10. In this new version of QlikView you will find a wide array of new and exciting features that can be brought into your deployment. Amongst the features areQlikView UI Extensions - the ability to incorporate non-native UI components in your QlikView DocumentsAssociative Search - use any related search criteria to find a value inside any list boxQlikView Server User Console - a single location t... Show More

    Today we'd like to welcome you to QlikView Version 10. In this new version of QlikView you will find a wide array of new and exciting features that can be brought into your deployment. Amongst the features are

    • QlikView UI Extensions - the ability to incorporate non-native UI components in your QlikView Documents
    • Associative Search - use any related search criteria to find a value inside any list box
    • QlikView Server User Console - a single location to manage and view user setup within your QlikView deployment
    • New QlikView UI Objects - such as containers, mekko charts and list box expressions. As well as the simiplified maintenance of QlikView layouts with linked objects
    • QlikView Management API - a new API layer to view and manage your QlikView Server and Publisher environment


    You will find many more new features in QlikView 10 that you can introduce to your implementation over time. Attached to this post are the full set of release notes so that you can begin considering your migration.

    Finally we'd like to thank all of you who over the last 6 months have found the time in your busy schedule to participate in our QlikView 10 Beta Program. This has been our longest and most successful beta program. We hope that the insight and practical experience that you gained during this time has helped you in your planning for Version 10. Your participation has been of great value to us and we appreciate the fact that you were able to take time from your crowded day to test the product and contribute via the Beta Community. If you have any comments about future beta programs, we'd love to hear about them

    Regards

    QlikView Product Team

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