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Qlik’s Response to COVID-19

Dear Customer,

At Qlik, the health and well-being of our employees, customers, partners, and communities are always our top priority.  While we continue to monitor the coronavirus (COVID-19) impact within the many countries in which we operate, I wanted to reach out and assure you that Qlik and our Customer Success Organization are well equipped to help you during this unprecedented time. 

While some of our engagements may have traditionally been in person, we have readied our organization to serve you remotely across all fronts.   In addition, we offer many complimentary, virtual options to enable your teams.  More specifically:

  • Our self-paced training through the Qlik Continuous Classroom is the perfect way for you to get educated from the comfort your home, on your own time.  We’ve opened up FREE access for a large percentage of our content, including training for new users and business users, and Data Literacy courses.  In addition, we are offering more office hours coverage inside the Qlik Continuous Classroom, so you have more opportunities to engage with our instructors for help – whether it’s assistance to get up and running, or assistance with a specific learning topic.  Find out more at learning.qlik.com/qcc.


  • In response to the current situation, we are also pleased to offer a new, complimentary online “bootcamp” for Data Analytics – a perfect way for you and your team to boost your skills while you work from home.  This will be delivered as a series of webinars, taking place once a week over the next few weeks.  For more information and to register, visit this page in the Qlik Continuous Classroom.


  • Effective immediately, we are moving all our instructor-led classes, private or public, to a virtual environment.  As we already use this format today in several countries very effectively, we expect this transition across the globe to be very smooth.  In addition, we have added more sessions overall to the schedule to accommodate your needs.  For more information please contact education@qlik.com or visit qlik.com/training.


  • Our consulting service delivery model has long relied on methodology, technology and best practices that allow our professionals to perform services remotely.   If your engagement with us is underway, you can rest assured that it will be completed without disruption.  If you have any questions, please reach out to your consultant or find us at qlik.com/consulting.


  • If your organization is ready to begin your journey towards Data Literacy, we now offer a complimentary one-hour workshop delivered for individual companies, done remotely.  Learn more at qlik.com/DataLiteracy, and contact us at dataliteracy@qlik.com


  • Finally, our support organization is there to support you remotely.  We are also pleased to inform you that, as of April 1, we will extend 24x7 support for critical issues to all our customer and partners.  Learn more or contact us at support.qlik.com.          

We value your continued partnership and confidence in Qlik.  If you have any questions or concerns, please do not hesitate to contact me or any of our Customer Success representatives to assist you.

Best regards,

Roberto Sigona
Chief Customer Officer


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