Discussion board for questions about the Qlik Community, its features, sharing information, general discussions and even some fun. This is for both new and longtime community members. Everyone is welcome!
I have not been able to connect to customer portal for support requests as I have been getting attached error since inception.
Anybody has any idea ? Do I need to separately register or Can I use my exisiting user name in community ?
might be that you got 2 accounts. Try to log off the current account and log in the other account.
This happened to me - when I am logged in the community I can't access the partner site neither with this account
If I'm not mistaken, you can register with the same name/username. But the two worlds are separate areas, though the web site may seem to provide an integrated experience. From a community account alone, Qlik cannot deduce whether you are an employee, a partner, a customer or neither.
BTW this could be a sign of an intermittent problem that occasionally occurs in the Partner Portal as well. After a few hours/days, the problem is fixed/goes away. If you are sure that it has nothing to do with accounts (i.e. it worked before with a single account) and the problem doesn't disappear after a few days, I would suggest to contact Qlik Support.