Nprinting chache error

[vondervoort]

When I make a connection with an app then generates the cache status an ERROR.  How can we solve this?

[Sebastian_Linser]

Hello,

could you be more specific, are you trying to access a Sense app or Qlikview application in your connection?

A good way to start is:

https://qliksupport.force.com/articles/000022133

https://help.qlik.com/en-US/nprinting/November2018/Content/NPrinting/Troubleshooting/Connection-stat...

If you are getting it with Qlikview, check if the Qlikview Desktop version on your Nprinting server can access the document. 

If you are getting the error with a Sense Connection, check if you can open the Sense Hub from a browser on the NP system, then open the app.

regards

Sebastian