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Melissa_Potvin
Community Manager
Community Manager

Hello Community Members, 

We are pleased to announce that we have deployed more improvements to our Qlik Community as part of our redesign project.  Phase 1, which rolled out in December of 2020, is when we introduced new banner images sitewide as well as design updates to the inner pages.   Phase 2, which deployed last month, introduced a brand new home page, a new top level navigation as well as Unified Search.  We hope that you are enjoying the updates!  Today, our production push includes the following updates:

1.  New Imagery for Blog Page
We are absolutely in love with the new images designed for our very important Blog page.  This design is now in alignment with our home page design.   We encourage you to subscribe to  blogs as a way to stay current on everything happening here at Qlik. 

(old blog page design on the left, new on the right)

.  image.png


2.  New imagery for Groups
Group imagery has also been updated.   Page load times will improve second time you load the group pages because images are not cached in the first page load. 

image.png

3.  New Imagery on Resources page
If you have not yet bookmarked this page, you should.  The resources page will help you navigate the Qlik ecosystem.  We hope you find this page useful. 

image.png

 

 


4.  New imagery for Support Program - "Qlik Fix"
Qlik Fix is a series of short videos with helpful solutions to common Qlik questions.  Subscribing to this page is an absolute "must".   A special icon has been developed so you will know when content is connected with Qlik Fix. Thanks to  @Troy_Raney and @Andre_Sostizzo for all the great content! 

Qlik-Fix_Icon_Green.png             Qlik-Community_Qlik-Fix_Images_590x310.jpg


5.  An integration with Qualtrics
Rolling out as a pilot phase, and only on our Support Knowledge Base page, you will notice we have removed the kudos/likes (thumbs up) and replaced it with a 5-star ranking.  You have the ability to provide feedback to these very important articles in 2 ways  (a)  as Anonymous Feedback (b)  as a comment on post for full visibility.

As Anonymous Feedback:  When you scroll to the bottom of an article you will notice the 5 star rating: 
image.png
You will be prompted to submit additional feedback, which is optional. Also, you can expand the window in the lower right corner.

image.png

PS.  we know the scroll bar is a bit ... um, annoying but was not a showstopper to push forward.    We will work on that. 

When you submit feedback using this method it will route to a team that will be reviewing feedback submitted. We thank you in advance for taking the time to provide your input. 

You can also submit feedback as per usual, in the comments box - this will be visible to all. 


6.  Launched!  a new forum for Blendr.io
Our community forum for blendr.io is live effective today!  You will have a chance to meet new Qlikkies here and fire off your questions about our latest acquisition. Be sure to watch the 2-minute video.   
In case you missed the press release, we have included it here. 

image.png 

We hope you enjoy these updates.  Leave a comment and tell us what you think or if you prefer you can message us directly  @Melissa_Potvin  @Sue_Macaluso .   Subscribe to the Community Manager blog so you can stay informed about future community  updates. 

See you online!
Melissa and Sue

 

Read more about recent design updates:
Community Redesign - Phase 1
Community  Redesign - Phase 2

 

12 Comments
Anonymous
Not applicable

Great work to the Community team! Just when we thought it couldn't get any better. 😁

1,271 Views
Frank_S
Support
Support

Very, very cool stuff!

1,241 Views
barnabyd
Partner - Creator III
Partner - Creator III

G'day @Melissa_Potvin,

I appreciate the effort you're putting into making this web site the best possible site it can be.

I really like the new images for Groups. They are small and understated and don't take up too much screen real estate. It puts the focus onto the name and details about the group.

For the Blogs, could the images be smaller? I have a 28" monitor, and there are only 10 items on the page, but I need to scroll down quite a bit to see them all. Also, the Recent Blog Posts section is so far down that I didn't realise it was there - I saw it by accident.

Thanks for the opportunity to provide feedback.

Cheers, Barnaby.

1,095 Views
Melissa_Potvin
Community Manager
Community Manager

Hi @barnabyd ,   thanks so much for the feedback and I understand what you describe.   Would it work if we added a 'show more' on the page after the 1st row which would elevate the posts more to the top?  This is what we do on the home page (see screenshot).  Plus, this would enable me to not have to update the imagery : )  I do agree that the posts are too far down on the page.  Really appreciate you took a moment to provide feedback!  

Melissa_Potvin_0-1612961736368.png

 

0 Likes
1,084 Views
Melissa_Potvin
Community Manager
Community Manager

@barnabyd following up with you on this. Today we rolled out a change to the blog page with the 'show more' button bringing the feed more to the top of the page. Hope you like it ! 

941 Views
barnabyd
Partner - Creator III
Partner - Creator III

G'day @Melissa_Potvin,

I think we're approaching this topic from a different angle. Your goal, if I understand it, it to make the site look great with lots of engaging elements that make it an enjoyable experience for the user. My goal would be quite different. I would want the site to be simple and efficient and neat and tidy. I would be focusing on improving the information to ink ratio - in other word reducing to a minimum any visual element that does not contain any pertinent information. In this case, the images for each forum, while they look fantastic, do not contain any information about the forum nor can you click on them to go to the forum. They only take up space that forces the user to either scroll or click the 'show more' button to see all the forums. If they were removed entirely, then all forums would fit on the page and the user could navigate to their destination with a single click and no scrolling.

Again, thanks for the opportunity to comment on the design. I'm really pleased to be able to express my opinions and I'm completely happy for anyone to tell me where I'm wrong and why I don't understand good design. After all, I'm a techie and not an artist!

Cheers, Barnaby.

871 Views
QFabian
Specialist III
Specialist III

excelente work @Melissa_Potvin !!

i really love the improvements and pictures and their colors, always trying to give happiness, and at the same time, more incentives to get involved and interested every day

500 Views
Or
MVP
MVP

I'm with @barnabyd on this one - there's a lot of visual clutter getting in the way of things on this site I actually want to use. This makes it harder to engage with the community, not easier. I find myself increasingly having to uBlock visual clutter just so I can use the site without having to constantly scroll past static banners, images, etc.

This is what I currently see when I access the Qlik Community site - a static banner image which serves no actual purpose (except to make the search box harder to locate), followed by three large static links taking up more than half the height of the screen.

Or_0-1615474036634.png

 

This is what the useful (to me) portion of the community site looks like - the rotating banner with interesting news, followed by actual community content:

Or_1-1615474104521.png

I realize that a new person visiting Qlik Community would be interested in different things than I am, but I think the current version places too much emphasis on imagery and not enough on actual content.

0 Likes
489 Views
GillianFarquhar
Former Employee
Former Employee

Editing - thanks for the specifics. Gathering all your feedback!

Hi there, what specifically is "visual clutter getting in the way of things on this site" - could you give us some examples, please? Screenshots would be great to help understand your feedback.

Thanks,

gillian

471 Views
Or
MVP
MVP

@GillianFarquharSorry, it took me a bit to edit in my images! As you saw, they're there now. I understand the need to make it easy and unimposing for a first-time visitor to find what they need by reducing content... unfortunately, the home page settings don't allow me to remove/reduce the new-visitor-friendly imagery so I have to scroll down every single time. Perhaps that could be added under the "Home page" settings?

Then again, perhaps I'm just landing on the wrong page - what I'm looking for, as I mentioned, is the news banner, community highlights such as meeting the monthly featured member, and most importantly the list of most recent threads since that's where I engage with the actual community. Is there a page available that would provide most/all of that information outside of the main landing page?

465 Views