After sync the user data from Active directory Qlik QMC and Hub got inactive

[jrathgebercs]

Hi All,

I was trying the pull user from user directory connector (QMC) using active directory with advance filter. when i clicked on sync option after that i am unable to open Qmc and hub . I tried to open using admin account but same issue. Please find the issue screenshot . 

This is dev server. Could you please suggest how we can fix this.?

Thank you.!!

[David_Friend · Accepted solution]

if you have lost QMC access I would suggest restoring your server to a previous snapshot to get it back online, then be sure you have 'delete prohibited' checked on your admin user.

[jrathgebercs]

Hi @David_Friend ,

Restoring server you mean Restore backup? After drop the ".\dropdb.exe -h localhost -p 4432 -U postgres QSR​". Please confirm.

Thank you .

[David_Friend]

I was thinking just restore the entire server snapshot if you have one.

Otherwise:

https://help.qlik.com/en-US/sense-admin/November2024/Subsystems/DeployAdministerQSE/Content/Sense_De...