'ERROR [08001] [Qlik][socket error] (439) WSA E HostUnreach: The Teradata server can't currently be reached over this network'
Hello Community,
Last week we have upgraded the Qlik Sense to May 2024 Patch 4 from Nov 2022 Patch 1.
While upgrading the we got few issues and had to repair the installation.
Since then we are facing an issue with the native Teradata connections in the new version. The screenshot of the error message from HUB is attached.
And below is the error message found in the connector logs:
TestConnect was not successful: message='Error message: Please check the values for Username‚ Password‚ Host and other properties. Description: Client unable to establish connection', detailMessage='ERROR [08001] [Qlik][socket error] (439) WSA E HostUnreach: The Teradata server can't currently be reached over this network'.
The Teradata database has a NLB(Network Load Balancer) in front and if we specify the host of NLB, we are getting the issue. The same setup used to work before the upgrade.
However, if we provide the DB hostname directly, then the connection works fine. However, as per policy we cant specify the DB hostname directly and needs to use NLB.
@AkashPohare_HB Thank you for response! I appreciate it. We had to do the same work wound and have reported the issue to Qlik. Hopefully, Qlik Support can prioritize this issue in the upcoming releases.
