HELP! Qlik Sense Folder connection missing

[PauloAbreu]

Hi guys, I must be missing something obvious, latest install Qlik Sense Enterprise February 2019 version on Windows Server 2019, when I add a new connection (either from script or data manager) I can't find the connection to folders to load Excel, QVD, etc.

Is this some server setting/authorization? I'm puzzled, this should be so simple.

Ps: License is new on subscription model

TIA

[Anil_Babu_Samineni]

Are you not seeing "Data Files" after create the connection? Can you show image of that

[PauloAbreu]

I don't have a way to create the connection, there is no option. I can attach files, add dropbox, database, web, etc. all the connection type but simply there is no button or option like "All files" where you point to a server folder (or share) and then you can select a flat file to load.

Ps: So that you can then use load from or store from "LIB://"

[Anil_Babu_Samineni]

Is there a way that we can see image? 

[PauloAbreu]

Yes, I called customer and asked to take a screen shot of "Create Connection", one from the script and other from Data Manager (pdf attached)

[Anil_Babu_Samineni · Accepted solution]

This is strange, If you are the root admin you must all connections which available for software. Could you check, If there is any security rule blocking this? I would ask @marcus_sommer  to help.

[PauloAbreu]

Thanks! your post made a "qlik" on my somewhat damaged brain 🤕

He didn't have rootadmin, solved!