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Rockstar7
Partner - Creator
Partner - Creator

License and monitoring apps are failing after virtual proxy update

Hi Folks,

Installed Feb 2023 version in the production environment and it is single node. License monitor and Operations monitor are failing after the change of authentication type from windows to form.

the error
License Monitor:
connect to monitor_apps_REST_license_user
 user_map:
 Mapping LOAD
 [__FK_user]&'user' as key,
 LOWER(userDirectory & '\' & userId) as UserId
 SQL SELECT
 (SELECT
 "id",
 "userId",
 "userDirectory",
 "__FK_user"
 FROM "user" FK "__FK_user")
 FROM JSON (wrap on) "root" PK "__KEY_root"
 2 fields found: key, UserId,
 Unexpected character encountered while parsing value: <. Path '', line 0, position 0.
 Error: Unexpected character encountered while parsing value: <. Path '', line 0, position 0.
 Unexpected character encountered while parsing value: <. Path '', line 0, position 0.
Execution Failed
Execution finished. 

Operation Monitor:
 LIB CONNECT TO 'monitor_apps_REST_user_condensed'
 Connected.
 User:
 Load
 userDirectory & '\' & userId AS UserId,
 [name] AS [User Name],
 userDirectory as [User Directory]
 SQL SELECT
 "userId",
 "userDirectory",
 "name"
FROM JSON (wrap on) "root"
 3 fields found: UserId, User Name, User Directory,
 Error: Unexpected character encountered while parsing value: <. Path '', line 0, position 0.
 Execution Failed
 Execution finished.

 

Thanks In Advance

Venkatesh

Labels (2)
1 Solution

Accepted Solutions
Rockstar7
Partner - Creator
Partner - Creator
Author

The issue is resolved, after updating the connection string in all the monitor_* data connections, 

Existing:

User-Agent%2Windows;

Changed:

Agent%2Form

View solution in original post

1 Reply
Rockstar7
Partner - Creator
Partner - Creator
Author

The issue is resolved, after updating the connection string in all the monitor_* data connections, 

Existing:

User-Agent%2Windows;

Changed:

Agent%2Form