Unable to use any Talend Tools

[calebdeveloper]

Hello all,

Recently my team and I have been attempting to make a transition to Talend, we have purchased a License for Talend Real-time Big Data Platform with 3 Named users, 1 Data Prep User and 1 Data Stewardship User. After attempting windows installation with java 17 installed, we ran into a variety of problems like servers not working etc. We decided to switch to a RHEL 8 environment with Java 17 as well. After successful custom and server installations on RHEL 8, we are able to access the TAC and manipulate user settings and such but we are not able to access any other Talend tools except the TAC. I am able to load most websites, for example, localhost:19999 which takes me to the Talend IAM page with Data Stewardship. However when signing in with any sign on even with one activated in the TAC, we are still unable to sign into anything. The issue stated is 'Authentication Failed'.

We have been working hard for over a week to come up with solutions on our local environments as well as searching through Talend documentation in order to find our solutions but nothing seems to allow for a glimmer of hope.

If you have information on a on-premise Talend installation please let me know where I can find more information to spread down to my team as we really would like to utilize this tool.

[Anonymous]

Hello @calebdeveloper , I don't know if you already followed this documentation or if it can helps your case: https://help.qlik.com/talend/en-US/installation-guide-linux/8.0/about-this-installation-guide  : it's the on-premises installation guide for Talend 8 under Linux environments.

[calebdeveloper]

Hi. The main issue here is when we are trying to login to any other interface other than TAC we are met with authentication issues and none of the user guides or setup instructions are helpful whatsoever. If anyone has information on how we can get access to Data prep or Data stewardship, etc We need it.

[Anonymous]

Hello @calebdeveloper , I'm afraid the previuos response didn't help you, the pre production process can be really large somethimes.

I believe the best way to troubleshoot a problem is starting with error traces, so my first suggestion is to focus yours efforts there: reviewing logs can be tedious but it is necessary in pre production phase.

Then, I'm supposing you performed a manual installation of Talend in you environment so IAM has been installed in this way: https://help.qlik.com/talend/en-US/installation-guide-linux/8.0/installing-talend-identity-and-acces...

And you also followed this guide to setup the identity of  TDP (Talend Data Preparation): the https://help.qlik.com/talend/en-US/installation-guide-linux/8.0/linking-talend-identity-and-access-m...  and this for TDS (Talend Data Stewardship) https://help.qlik.com/talend/en-US/installation-guide-linux/8.0/linking-talend-identity-and-access-m... 

Once TAC and IAM are installed, you installed TDP by following this guide: https://help.qlik.com/talend/en-US/installation-guide-linux/8.0/installing-talend-data-preparation-m... and this for TDS: https://help.qlik.com/talend/en-US/installation-guide-linux/8.0/installing-talend-data-stewardship-m... 

After the installation of those components, TDP and TDS, you configured the IAM setting on each one by following this guides: https://help.qlik.com/talend/en-US/installation-guide-linux/8.0/configuring-talend-data-preparation and https://help.qlik.com/talend/en-US/installation-guide-linux/8.0/configuring-talend-data-stewardship-... 

At this point, you are getting the "authentication failure" error?

Am I at the same point of you?

There are some logs in the TDP or TDS side?

And from IAM side?

Regards,

[calebdeveloper]

Hi, yes we are on the same page. I have tried the installer build for a while now, just switched back to Java 17 after very little luck with the installer with java 8. I am able to login to the TAC, but when I am prompted to the TDP or TDS login I am constantly getting authentication failure while logging in with a user I have predefined in my TAC.

When looking in logs after trying to sign in the main errors are I see are these:
NFO [http-nio-9080-exec-3] o.a.c.f.s.i.STSUPAuthenticationProvider : Failed to authenticate user 'security@company.com'
org.apache.cxf.service.factory.ServiceConstructionException: Failed to create service.

and 

Caused by: javax.wsdl.WSDLException: WSDLException: faultCode=PARSER_ERROR: Problem parsing 'http://localhost:9080/sts-tac/STSServiceTransportUT?wsdl'.: java.io.FileNotFoundException: http://localhost:9080/sts-tac/STSServiceTransportUT?wsdl
	at com.ibm.wsdl.xml.WSDLReaderImpl.getDocument(WSDLReaderImpl.java:2198)
	at com.ibm.wsdl.xml.WSDLReaderImpl.readWSDL(WSDLReaderImpl.java:2390)
	at com.ibm.wsdl.xml.WSDLReaderImpl.readWSDL(WSDLReaderImpl.java:2422)
	at org.apache.cxf.wsdl11.WSDLManagerImpl.loadDefinition(WSDLManagerImpl.java:266)
	at org.apache.cxf.wsdl11.WSDLManagerImpl.getDefinition(WSDLManagerImpl.java:165)
	at org.apache.cxf.wsdl11.WSDLServiceFactory.<init>(WSDLServiceFactory.java:85)
	... 84 common frames omitted
Caused by: java.io.FileNotFoundException: http://localhost:9080/sts-tac/STSServiceTransportUT?wsdl

I'm not sure what's causing these as this is a fresh installation.