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joshua_davis_redhorsecorp

AWS Subscription "Qlik Sense Enterprise with License" The license has expired. Please update the license.

In multiple AWS Accounts, on EC2s built on AMIs from Subscription "Qlik Sense Enterprise with License", getting error at login "The license has expired. Please update the license.".  It would appear that the Qlik issued license to the AMIs is expired as of 2/28/2024.  How do I resolve this?

aws-marketplace/QSE_August_2023_With_License_1694087203-33381182-3974-4596-8849-680233c2baec

aws-marketplace/QSE_November_2023_With_License_1703151872-9ca7f4b4-eac8-403e-9e3e-7d21bbe13dc

The license has expired. Please update the license.

 

9999000000002524
BELONGS_TO;AWS;;
PRODUCTLEVEL;50;;2024-02-28
PROFESSIONAL;50;;
PURPOSE;AWS Marketplace;;
QLIK_ALERTING;YES;;
SPECIAL_EDITION;AWS_MARKETPLACE;;
TIMELIMIT;;;2024-02-28
RJSQ-YE8B-T4AH-FHB2-AWRS

 

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1 Reply
Alan_Slaughter
Support
Support

Hi Joshua, I would suggest reaching out to your account manager or creating a case with Customer support. 

https://community.qlik.com/t5/Get-Started/Video-Opening-a-Qlik-Support-Case-from-the-Qlik-Community/...