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catrauth
Contributor II
Contributor II

Cannot access Qlik Sense because you have no access pass

Just upgraded the environment from Feb 2018 release to Apr 2018 release. Applied the new licensing scheme with two Professional and 100 Analyzer licenses.

Assigned myself a Professional License and then go to the Hub to open an application.

I receive and error message: You cannot access Qlik Sense because you have no access pass.

What is going here and how do you resolve this?

Carl

Labels (1)
  • SaaS

5 Replies
lironbaram
Partner
Partner

hi

does your user is the one that runs the Qlik services

undergrinder
Specialist II
Specialist II

HI Carl,

did you checked the settings in QMC?

It is possible to you have to reassign tokens to users with the changing of licensing model.

G.

balabhaskarqlik

May be, install the new version and try.

Check this:

https://community.qlik.com/thread/178880

catrauth
Contributor II
Contributor II
Author

Upgraded the system and re-applied the license key.

Everything is working again.

balabhaskarqlik

That's a good try, Finally issued resolved, good. Mark it as Answered and Please close this thread, it'll be helpful for others to refer, for these kind of issues. Thanks.