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cbhutch02
Contributor

Certificate wrong after domain move

We moved our QLIK Sense server from domain A to Domain B.  There was no physical moving, just unjoined from Domain A and joined to Domain B. 

We utilized the documentation from QLIK on doing the move.  Afterward now we cannot make data connections to the data storage in the HUB. 

I have been troubleshooting and have found that the certificates on the QLIK server under Trusted root certificates is still showing the old domain.  The certificates under the personal store are showing the new domain.   

How do I get these certificates updated so they match the new domain to see if this is causing the problem?

Chris B.

1 Reply
Levi_Turner
Employee

What steps did you do during the migration of the Qlik site? For example https://support.qlik.com/articles/000041283

What specific data connection(s) are not working?

The Issued To / Issued By for the root cert used to generate the client and server certificates used by Qlik Sense Enterprise for internal traffic is not too terribly important. This can be an old domain name, server name, whatever. So in itself, this isn't a signal of something that is misconfigured. For example I've used the above steps on my local install when I received a new laptop and wanted to migrate my Qlik Sense site.