Error 0x80070643 during upgrade to February 2022

[robb183]

During installation of February 2022 error message on PROXY node (multinode enviroment)

the log text: 

[0D28:0D24][2022-07-05T12:25:37]i000: In Update Progress: 44
[1AB8:1B7C][2022-07-05T12:38:54]e000: Error 0x80070643: Failed to install MSI package.
[1AB8:1B7C][2022-07-05T12:38:54]e000: Error 0x80070643: Failed to execute MSI package.
[0D28:0D24][2022-07-05T12:38:54]e000: Error 0x80070643: Failed to configure per-machine MSI package.
[0D28:0D24][2022-07-05T12:38:54]i000: Detected failing msi: ServiceDispatcher
[0D28:0D24][2022-07-05T12:38:54]i319: Applied execute package: ServiceDispatcher, result: 0x80070643, restart: None
[0D28:0D24][2022-07-05T12:38:54]e000: Error 0x80070643: Failed to execute MSI package.
[0D28:0D24][2022-07-05T12:38:54]i000: ProgressTypeMajorUpgrade
[0D28:0D24][2022-07-05T12:38:54]i000: Starting rollback execution of ServiceDispatcher

anyone have any suggestions about it?

I am blocked and do not know how to proceed to resolve the error for repeat correctly the installation.

In the central node this message did not appear and the installation finished correctly, the machines are like software the same, I have always performed the installation as administrator.

@Anonymous @itsupport 

[rohitk1609]

Try this one https://community.qlik.com/t5/Knowledge/Qlik-Sense-Desktop-Install-Fails-Failed-to-Install-MSI-Packa...

[Albert_Candelario]

Hello @robb183 ,

Thanks for posting.

This message might not be the most relevant one, hence could you kindly add the installation log of the service that failed, so we can have a quick look at it.

Cheers,

Albert

[Albert_Candelario · Accepted solution]

Hello @robb183 ,

As mentioned we need the installation log from the service that has failed and inspect such for any error word we can find. I would suggest using Notepad++ or similar and search for all error and warning entries.

Cheers,

Albert

[Lokeshb31]

We are also getting the same error.  PFA installation logs. Please help to resolve as its impacting our ongoing issue.