Frequent 'please wait, reconnecting...' messages

[scottduthie]

We are getting frequent 'please wait, reconnecting...' messages - (5 times in 1 hour this morning).

Sometimes after 5-10 seconds the Qlik screen come back, other times we get 'Unable to reconnect, please refresh to try again'.

When this is happening I have a stable internet connection with 100MB/s+ download speed, so I don't believe this has anything to do with our connection, but more the availability on the Qlik SaaS side.

Is anyone else experiencing this frequently?

[Fred]

Experiencing exactly the same issue in different tenants.
Frequency fluctuates from day to day for me.

[alimuratbar]

Me too. It's boring but i couldn't find any solution or fix.

[CurtDaughtryBP]

We are having the same issue. Sometimes even more frequent that your scenario. 1-2 times within 10 mins.

[Frank_S]

If you are experiencing connectivity issues and you suspect Qlik Cloud itself, you may view the cloud status here.

• https://status.qlikcloud.com/

If all shows green in cloud services, this could mean:

• your desktop could be having browser performance issues (check task manager and or restart your computer)
• or your network might be having issues (restart your network router where possible)

[Ken_T]

 did anyone ever find any root cause or workaround for this?
was it user specific?
was it machine specific?

we have users on SAAS/QCG who see this often 
connecting
connected

every few minutes 
and have not found the root cause or any workaround yet