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venkatnadha
Contributor
Contributor

Inactive user is showing as active in QMC user list

Dear Experts,

 

We are fulling user's data from Active Directory, so one of user recently resigned and not showing in AD group but this inactive User is showing as Active in QMC. Please let me know your thoughts on this.

 

 

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2 Replies
kaushiknsolanki
Partner Ambassador/MVP
Partner Ambassador/MVP

Hi,

Check if the AD sync is done properly or not. 

Also check if that has been marked as inactive in AD.

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venkatnadha
Contributor
Contributor
Author

Hi Kaushik,

AD, for user record is not showing.