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Deployment & Management

Discussion board where members learn more about Qlik Sense Installation, Deployment and Management.

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Not applicable
‎2014-09-28 10:14 AM

Installation error Qlik Sense

I am trying to install but it tells me it can't because I have version 0.9 , I have the regular qlikview desktop , have never installed the qliksense . Help

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1 Solution

Accepted Solutions
Michael_Tarallo
Employee
Employee
‎2014-09-30 03:21 PM

In response to

Hi Amir - the error message is misleading I am afraid. You cannot have any QlikView Server products installed on the same system with the Qlik Sense platform. You can however have Qlik Sense Desktop installed and QlikView Personal / Desktop installed.

I believe your problems is related to the QlikView.Next installation which is in sense - Qlik Sense before the name change.

Please uninstall QlikView .Next and you should be ok.

Please mark the appropriate replies as helpful / correct so our team and other members know that your question(s) has been answered to your satisfaction.

Please let us know how you do.

Mike

Regards,
Mike Tarallo
Qlik

View solution in original post

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12 Replies
afurtado
MVP
MVP
‎2014-09-28 10:41 AM

Hi.

Please see if you have those folders

C:\Program Files\Qlik\Sense

C:\ProgramData\Qlik\Sense

Maybe if you have and rename it can solve your problem.

Best,

Alessandro Furtado

furtado@farolbi.com.br
409 Views
0 Likes
Not applicable
‎2014-09-28 10:52 AM
Author

No, nothing with Sense.

409 Views
0 Likes
Not applicable
‎2014-09-28 10:53 AM
Author

here is what I get

Qlik Sense Desktop 0.90.0.0 has been detected. Upgrades are only supported from version 0.96.0.0 . Please uninstall 0.90.0.0 and try again

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0 Likes
Not applicable
‎2014-09-29 06:57 AM
Author

In response to

Hi Amir,

Did you get it to work?
What operating system are you trying to install on?

409 Views
Not applicable
‎2014-09-29 07:29 AM
Author

In response to

Can you upload the Install Logs found under %temp% named "Qlik_Sense_Desktop*.log

409 Views
Not applicable
‎2014-09-29 07:43 AM
Author

May be you are working with 32 bit operating system

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Ronnie_Taborn
Support
Support
‎2014-09-29 10:20 AM

Do you have the following folders?

C:\Program Files\Qlik\Sense

C:\ProgramData\Qlik\Sense

Did you install the latest version from the download site?

409 Views
Chip_Matejowsky
Support
Support
‎2014-09-29 11:34 AM

In response to Ronnie_Taborn

I agree with Ronnie. Ensure you have downloaded the correct version based on your environment.

Principal Technical Support Engineer with Qlik Support
Help users find answers! Don't forget to mark a solution that worked for you!
409 Views
Michael_Tarallo
Employee
Employee
‎2014-09-30 11:32 AM

Hello Amir - check these locations as well:

  • C:\Users\<user profile>\Documents\Qlik\Sense
  • C:\Users\<user prof>\AppData\Local\Temp\QlikSenseBrowser<version>
  • C:\Users\<user prof>\AppData\Local\Temp\QlikSenseBrowserCache

IF you completely uninstalled - using Add remove programs - then you should not get this error, unless you had some sort of issue.

Also verify you are running a 64-bit Windows O/S - it is assumed - but just checking.

Please mark the appropriate replies as helpful / correct so our team and other members know that your question(s) has been answered to your satisfaction.

Regards,

Mike

Regards,
Mike Tarallo
Qlik
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0 Likes