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Anonymous
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Issue during Qlik installation of SenseDesktop.msi

Hi community,

I'm trying to install Qlik but during the installation I always got the same error :

MSI (s) (5C:84) [18:02:42:518]: Note: 1: 1708

MSI (s) (5C:84) [18:02:42:518]: Note: 1: 2205 2:  3: Error

MSI (s) (5C:84) [18:02:42:518]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1708

MSI (s) (5C:84) [18:02:42:518]: Note: 1: 2205 2:  3: Error

MSI (s) (5C:84) [18:02:42:518]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709

MSI (s) (5C:84) [18:02:42:518]: Product: Qlik Sense Desktop -- Installation failed.

MSI (s) (5C:84) [18:02:42:518]: Windows Installer installed the product. Product Name: Qlik Sense Desktop. Product Version: 12.16.2. Product Language: 1033. Manufacturer: QlikTech International AB. Installation success or error status: 1603.

I looked into the second log and i found that error occurs during SenseDesktop.msi install:

[2018-05-31T17:53:53]i000: In Update Progress: 32

[2018-05-31T17:58:21]i000: In Update Progress: 33

[2018-05-31T18:02:42]e000: Error 0x80070643: Failed to install MSI package.

[2018-05-31T18:02:42]e000: Error 0x80070643: Failed to configure per-user MSI package.

[2018-05-31T18:02:42]i000: Detected failing msi: SenseDesktop

[2018-05-31T18:02:42]i319: Applied execute package: SenseDesktop, result: 0x80070643, restart: None

[2018-05-31T18:02:42]e000: Error 0x80070643: Failed to execute MSI package.

[2018-05-31T18:02:42]i000: ProgressTypeInstallation

[2018-05-31T18:02:42]i000: Starting rollback execution of SenseDesktop

I tried the following operation without sucess :

- right click and execute as "run as administrator"

- change the "personnal" path in regedit to another location

- execute directly the SenseDesktop

- Execute custom install and change paths

For information i have admin right in my computer.

Windows 7 Pro 64 bits

Microsoft .Net Framework 4.7

Microsoft Visual C++ 2005/2008/2010/2012/2013/2015 installed in bothx84/x64

I have no more idea to fix the install.

Any idea.

Thanks in advance.

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