License access;Result=403;ResultText=Error: Access denied for Qlik Windows Service Account

[AndyC]

I keep seeing this error in the Qlik License Monitor Dashboard.

There are apparently no issues with the Qlik environment, i.e. Tasks are run, Apps are refreshed etc. but the logfile errors persist.

The only pattern seems to be the error occurs around the same time within each hour which suggests a scheduled task may be at fault but I see/get no errors in the task list. (The Service Account has a Professional License allocated to it)

Any ideas?

[Alan_Slaughter · Accepted solution]

If you are using a Lef license this message is normal as it is trying to access the license server backend but is not required. 

[AndyC]

Thanks Alan

It's a bit confusing when we are checking the log 'errors' in the Monitoring Apps