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Partner - Contributor III
Partner - Contributor III

Load Balancing not work for more than one rim nodes

Hi all,

We have 2 rim nodes: RIM node A and RIM node B. 

RIM node A: open app in Stream A

RIM node B: open app in Stream B

The load balancing rules are set up accordingly. Then we applied the load balancing in Central proxy. We put RIM node A and RIM node B as the nodes in load balancing.

However, the hub only shows the apps in Stream B. The app in Stream A is not shown. It seems like the load balancing didnt recognize the load balancing of RIM node A.

We did test to put only RIM node A as load balancing node, and it works. 

Meaning central proxy cant recognize the RIM node A if apply more than one nodes in load balancing.

Actually this setup is works for last 6 months. It happened recently after restarting click services.


Thank you.




Labels (4)
3 Replies
Partner - Specialist
Partner - Specialist

Hey @fatinfazrizanor ,

would you mind posting a couple of screenshots of your custom security rules and load balancing rules and the Audit they produce?

Many thanks,

Partner - Contributor III
Partner - Contributor III

Hi Riccardo,


Consumer Node=RIM node A

Consumer Node 2=RIM node B








Partner - Specialist
Partner - Specialist

Good morning @fatinfazrizanor ,

I would like to see also an actual audit (so, the one you perform selecting the Audit button in your last screen), if possible

From personal experience, I would suggest to change your load balancing rule(s) to something more like this:

((node.@NodeType=resource.@NodeType) and (!

NodeType is a custom property assigned to both Nodes and Apps, and contains the 'type' of the node (so, in your case Customer and Customer 2)
With such approach you would manage a single load balancing rule, so in the end you'll only have the new load balancing rule and  the default ResourcesOnCentralNode

Let me know if this helps,