Not able to access QMC/HUB from external web browser

[selma147]

Hi everyone,

I installed Qlik sense november 2018 on a mulitnode environment with 3 nodes

• Central node.
• Proxy1
• Proxy2

On the server I can access to the qmc and the hub.

I want to have access using a customized URL: https://MyDomainName/qmc

• I added MyDomainName to the white list in the virtual proxy of the proxy1 under the QMC.
• I added also the IP address in the white list.
• I cleared the cookies in the browser.
• I allowed http in the proxy.

I get this error when I try to access using the link https://MyDomainName/qmc

This page isn’t working If the problem continues, contact the site owner.

HTTP ERROR 400

Could you please help me with this?

Thank you in advance for your help,

Best regards,

Selma

[Chotana_pou]

Hi Selma, 

What is MyDomainName? does it refer to the central ; the Proxy1 or the proxy2?

Have you tried to connect via

https://central/qmc

https://centralIP/qmc

https://proxy1/qmc

https://proxy2/qmc

Don't forget to link your virtual proxies correctly

https://help.qlik.com/en-US/sense/June2019/Subsystems/AdministerQSEoK/Content/Sense_QMC/link-virtual...

First always try from the server itself https://127.0.0.1/qmc or https://localhost/qmc

Then if this works, try remotely

Regards

Chotana

[Giuseppe_Novello]

I would try even the most basic, externally, see if you can even ping "https://MyDomainName" and check what IP is returning, is it the central node or any of the proxy  nodes? Now confirm you can ping and the correct server, then check if port 443 is open. You may use this way with powershell:

https://support.qlik.com/articles/000019890

BR

Gio