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paolo_mapelli
Creator II
Creator II

[November2018]: Some monitoring apps are not working after update to November 2018 Release

Good Morning,

again another time (frequent issue, as far as I know...), upgrading from February 2018 to November 2018, "Operations Monitor" and "Reloads Monitor" are not reloading anymore.

 

Last rows of Operations Monitor reloading task:

 

2018-11-16 09:58:51 2043 REM *** *** *** *** ****** ****** *** ***
2018-11-16 09:58:51 2044 CALL reloadSummary
2018-11-16 09:58:51 0885 TRACE Working on Reload Summary
2018-11-16 09:58:51 0885 Working on Reload Summary
2018-11-16 09:58:51 0886
2018-11-16 09:58:51 0887 Reload_1:
2018-11-16 09:58:51 0888 Load
2018-11-16 09:58:51 0889 If([Reload from Hub]=1,TaskId,ProxySessionId) as ProxySessionId,
2018-11-16 09:58:51 0890 LogTimeStamp as [Reload Start],
2018-11-16 09:58:51 0891 If([Reload from Hub]=1,'Reload from Hub of ' & ObjectName,SubField(ObjectName,'|',1)) as [Task Name]
2018-11-16 09:58:51 0892 RESIDENT LogContent
2018-11-16 09:58:51 0893 WHERE TaskExecution = 0 OR [Reload from Hub] = 1
2018-11-16 09:58:51 Error: Field 'Reload from Hub' not found
2018-11-16 09:58:51 Execution Failed
2018-11-16 09:58:51 Execution finished.

 

Last rows of Reloads Monitor reloading task:

 

2018-11-16 09:57:35 1310 REM *** *** *** *** *** *** *** *** *** *** ****** *** *** *** *** *** ***
2018-11-16 09:57:35 1311 If NoOfRows('LogContent')=0 Then
2018-11-16 09:57:35 1321 CALL additional_tables
2018-11-16 09:57:35 0583 REM *** *** *** *** *** *** *** *** *** *** *** *** *** *** ***
2018-11-16 09:57:35 0584 *** *** *** *** ****** *** *** *** *** *** *** ********* *** *** *** *** *** ***
2018-11-16 09:57:35 0586 REM *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ******************************************
2018-11-16 09:57:35 0587 Reload_Status_Duration:
2018-11-16 09:57:35 0588 NoConcatenate Load
2018-11-16 09:57:35 0589 ExecutionId,
2018-11-16 09:57:35 0590 Interval([Reload Duration],'hh:mm:ss') as [Reload Duration],
2018-11-16 09:57:35 0591 IF([Reload Duration]<1/1440,dual('< 1',1),
2018-11-16 09:57:35 0592 IF([Reload Duration]<11/1440,dual('1 - 10',10),
2018-11-16 09:57:35 0593 IF([Reload Duration]<31/1440,dual('11 - 30',30),
2018-11-16 09:57:35 0594 IF([Reload Duration]<1/24,dual('31 - 60',60), dual('> 60',61)
2018-11-16 09:57:35 0595 )))) as [Reload Duration Bucket],
2018-11-16 09:57:35 0596 [Reload Status]
2018-11-16 09:57:35 0597 Resident LogContent
2018-11-16 09:57:35 0598 Where TaskExecution >=0 and not [Reload from Hub]=1
2018-11-16 09:57:35 Error: Field 'TaskExecution' not found
2018-11-16 09:57:35 Execution Failed
2018-11-16 09:57:35 Execution finished.

 

Strange thing: QS upgrade ran yesterday and everything (including all monitoring apps) was working fine after that, until a server restart occourred this morning. After this restart above monitoring apps stopped working.

 

Any ideas on how to solve this?

 

Thanks in advance.

 

Labels (1)
1 Solution

Accepted Solutions
Levi_Turner
Employee
Employee

Hey @paolo_mapelli,

Is this article helpful?

Likewise you could use an ErrorMode variable in the load script to ignore the error and see what data gets displayed.

View solution in original post

2 Replies
Levi_Turner
Employee
Employee

Hey @paolo_mapelli,

Is this article helpful?

Likewise you could use an ErrorMode variable in the load script to ignore the error and see what data gets displayed.

View solution in original post

paolo_mapelli
Creator II
Creator II
Author

Hi Ltu,

absolutely helpful, just needed to "turn the log level in the Sense Management console to Basic" and nothing else to have Operations and Reload Monitor back reloading.

Fun fact: I've NOT changed "audit activity log level" BEFORE upgrading from Feb2018 to Nov2018 so I don't know what changed it.

Thanks again for support and regards.

Paolo.