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Prasasiv
Contributor II
Contributor II

Operations monitor shows start time and end time of task as same

Hi,

 

any one have idea how to fix error " operation monitor shows same time for both start and end for the task in task details section.

Prasasiv_0-1668520805399.png

 

Regards,

Prasasiv

Labels (1)
2 Replies
SankarReddyK
Support
Support

Hi @Prasasiv ,We always recommend using the most recent version of monitoring apps. This issue requires further investigation, please open a support case and attach a monitoring app with data and sheet details for further troubleshooting.

NadiaB
Support
Support

Hi @Prasasiv 

As @SankarReddyK  mentioned, it is suggested to recreate the apps:

 

Recreate Apps

https://community.qlik.com/t5/Knowledge/How-to-recreate-the-content-of-the-Operations-Monitor/ta-p/1...

 

Configure Apps

https://help.qlik.com/en-US/sense-admin/November2021/Subsystems/DeployAdministerQSE/Content/Sense_De...

 

The remaining question would be is it for all apps or only some apps, and if it has been verified that the app doesn't actually has a very basic script or its a test app that actually runs that fast. But if the reload takes longer and is not reflected, best option to proceed with the articles above. 

 

Hope it helps!!

Don't forget to mark as "Solution Accepted" the comment that resolves the question/issue. #ngm