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Bartosz
Partner - Contributor II
Partner - Contributor II

Proxy problem qlik sense

I have a problem as described here:

https://community.qlik.com/t5/Knowledge/The-Qlik-Sense-Management-Console-Shows-Some-Working-Service...

 

Unfortunately, despite completing step 4 (Check Bypass proxy server for local addresses can addresses in the proxy settings) the problem with these 3 services still persist.
Without completing step 4 the local site doesnt't work at all when the proxy is enabled. When i check the box from the step 4 and restart all the servives, 3 services still have
the problem. The matter is pretty urget so I will highly appreciate any help!

Version Windows 2016 Standard , QlikSense June 2019 - 13.32.2

Thank you in advance.

Labels (1)
1 Solution

Accepted Solutions
Seanog_Murphy
Creator III
Creator III

Hi @Bartosz,

It seems that the status check for the services is being blocked by the proxy. You could temporarily disable the proxy to make sure that this is the cause of the issue.
Perhaps it is also worth checking that the necessary ports are not being blocked
https://help.qlik.com/en-US/sense-admin/November2021/Subsystems/DeployAdministerQSE/Content/Sense_De...

View solution in original post

3 Replies
Seanog_Murphy
Creator III
Creator III

Hi @Bartosz,

Can you please let me know if you have tried with another browser? 
As mentioned in the article, this is most likely a proxy issue or because the service account  does not have the right permission.

Please also note that you may want to consider upgrading as the version June 2019 is no longer supported as per the article here:
https://community.qlik.com/t5/Product-Support-Lifecycle/Qlik-Sense-Enterprise-on-Windows-Product-Lif...

Bartosz
Partner - Contributor II
Partner - Contributor II
Author

Hi! First of all, thank you for the answer.

Yes, I tried using different browsers - IE and Chrome (no changes after turning the proxy on - 3 services still signal problem).

Is anyone familar with any know problems that might occur in the Qlik version that I own (QlikSense June 2019 - 13.32.2)

Seanog_Murphy
Creator III
Creator III

Hi @Bartosz,

It seems that the status check for the services is being blocked by the proxy. You could temporarily disable the proxy to make sure that this is the cause of the issue.
Perhaps it is also worth checking that the necessary ports are not being blocked
https://help.qlik.com/en-US/sense-admin/November2021/Subsystems/DeployAdministerQSE/Content/Sense_De...