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covenant_bi
Contributor III
Contributor III

QMC Utilities is not working after successful installation

I had  successfully installed QMC Utilities on my Qlik Sense Server Nov 2018.  Everything worked well but now I am not able to launch the site.  I just get this on the servername:9945/qmcu/home/   site.  Am I missing something?  Nothing changed as we had already performed the Nov 2018 upgrade.  

2018-11-27 19_00_24-.jpg

11 Replies
irsalmughal
Contributor
Contributor

Following things you can try 

  1. Enable Java script on the targeted server
  2. access the server on the link https://<servername>/qmc (for e.g. https://qliksense/qmc or https://<server-IP>/qmc (for e.g. https://192.168.1.1/qmc
  3. make sure all services are running

Please mark correct if issue resolved.

Sebastian_Linser

Did you use 

https://servername:9945/qmcu as documented here:

https://github.com/eapowertools/QlikSenseQMCUtility/wiki/QMC-Utilities-Installation-Instructions

 

regards

Sebastian

Sr. Technical Support Engineer with Qlik Support
covenant_bi
Contributor III
Contributor III
Author

That is the format I am using along with the / after qmcu as well.
Sebastian_Linser

I tried a fresh install and it worked for me.

could you attach the logs from those two folders, so we could see where it might fail for you.

C:\Program Files\Qlik\Sense\EAPowerTools\QMCUtilities\log
C:\Program Files\Qlik\Sense\EAPowerTools\PowerToolsServiceDispatcher\Log

 

regards

Sebastian

 

Sr. Technical Support Engineer with Qlik Support
LeonardoSilva_CODEX

Hi, I installed the QMC Utilities Tool, after the instalation it doesnt work:

It returns: "It is not possible to reach the site"  Conection refused

Its my central node, witch is a single node instalation, and the firewall is turned off..

it appears to be a related issue.

help please

best regards

 

raju_salmon
Creator II
Creator II

Hi Leonardo,

We are also receiving the same error. Can you please suggest the solution if you resolved the issue when it occurred.

Thanks in advance.

Regards,

Raju

Sebastian_Linser

Hello,

 

the github page explains that you first connect to localhost not the servername on port 9945

https://github.com/eapowertools-archive/QlikSenseQMCUtility/wiki/QMC-Utilities-Installation-Instruct...

Did you try to run "netstat -aon | findstr 9945" on the system and see which process is allocated to this port?

kind regards

Sebastian

Sr. Technical Support Engineer with Qlik Support
raju_salmon
Creator II
Creator II

Hi Sebastian, Thanks for the reply. I tried to connect localhost in the server which is throwing the attached error.

Regards

Raju

Sebastian_Linser

Hello @raju_salmon  please run that "netstat -aon | findstr 9945", in a cmd promt,so we see if the program started mapping the port.

 

If no program is running at this port 9945 you get a empty response.

regards

Sebastian

Sr. Technical Support Engineer with Qlik Support