Qlik Migration problem

[User93]

Hi all,

I would like help with the following problem : we are trying to migrate our Qlik platform (Qlik Sense Enterpsie) from one virtual machine to another, following this procedure https://help.qlik.com/en-US/sense-admin/May2022/Subsystems/DeployAdministerQSE/Content/Sense_DeployA...,
but when trying to deploy Qlik Sense on the new VM we got the error message : "The following information has been collected from your system: Powershell version 4 or later is required to install Qlik Sense."
Strange, as the VM has a version 5 of Powershell installed.

I first found this post : https://community.qlik.com/t5/Official-Support-Articles/Powershell-version-4-or-later-is-required-to...
I tried every solution : check the command lines, different places for the exe, the script policy, and disabling the antivirus, but nothing worked.

I then found this post : https://community.qlik.com/t5/Deployment-Management/qlik-sense-upgrade-issue-powershell-error-quot-P...
Again, we tested the solutions with the 80 port and the antivirus, be we still get the error message.

Is there anything else we could do to solve this ?

Best regards.

[ajaykakkar93]

Hi,

I'll suggest manually taking a backup of

• QRS postgres db
• Qlik share folder
• data disk/folder

Move the above in another VM with same path & qlik share path

finally if preinstalled qlik sense and then restored the backup again it will work just fine.

Make a note of of SSL thumbprint as it could change & you might need to update this.

i did this activity with ease using below steps:

1. Login as the Service account user
2. Run PowerShell in administrator mode.
3. Run  "Set-ExecutionPolicy Unrestricted" in PowerShell and select Y. (or Bypass) (Set-ExecutionPolicy (Microsoft.PowerShell.Security) - PowerShell | Microsoft Docs)
4. Confirm the command ran without errors. 
5. Restart the machine.
6. Start the installation process
7. disabled service running on PORT 80 (netstat)

[User93]

Hi,

Thank you for your answer.

We just tried the 7 steps, but we still get the same error message about the version of Powershell when we try to install Qlik.

Is there something else we can try ?

[ajaykakkar93 · Accepted solution]

ill suggest you, get in touch with support / raise a ticket with them.