Qlik Sense Business KPI Headings not showing

[johngouws]

Good day. 
Found a big issue this morning. I have KPI's in my app and this morning the KPI headings do not show. Luckily I downloaded a version last week as a backup so I am able to show the difference. When I copy heading of the KPI into a text object, it does show. It is missing headings from all the KPI's, not just one or 2. 

@stevedark are you seeing this today on your side? 

Example from last week: 


Todays KPI -  Note no headings: 


Heading in text object: 

[johngouws]

I logged a call with support - "Case Number:01919097". Hopefully this is resolved URGENTLY. 

[johngouws]

It looks like I was right! It is only me using Qlik Sense Business. 

[stevedark]

Hi John,

One of the advantages and disadvantages of Qlik Sense Business is that new features get pushed to it automatically.

I've only got two KPIs in Qlik Sense Business (most of our clients use Enterprise) and one is still working, the other not. The one that has lost it's title has two values shown, the other only has the one measure.

It looks like it is a bug, and hopefully they will push a fix for it very soon.

Back with QSC4B they pushed a change, just before I did a training course, which caused the locale to change at random when logging into QSC4B. In the training room I had about ten delegates and each was shown Sense in a different language! This was fixed very quickly, but it shouldn't have happened in the first place.

Hope it is fixed soon for you.

Steve

[johngouws]

Hi Steve. 
I am glad I was not the one doing the training!! Not sure what I would have done. 

Unfortunately all my KPI's are dual. Looks like I will just need to wait and live with the flak I am getting. I have not heard back from support.
I think there is something missing in the QA process. I think things are tested on QS Desktop with the assumption it will work in QSB. Maybe I should volunteer my services .... 

Thanks for the feedback. 

John

[Michael_Tarallo]

Hi John - I replied to your DM and sent this to the PMs -  I will have an update hopefully soon. 

[johngouws]

Hi Mike, 

Thank you very much - I appreciate it. 

Regards

John

[Michael_Tarallo · Accepted solution]

no worries - happy to help - here is the latest update:

"The fix is currently going through the pipe line which is delivering new version of client. Expecting production deployment in 2 hours"

[johngouws]

Thank you for the update. I will keep a eye on the App and give you feedback a bit later. 

Regards

John 

[stevedark]

It wasn't the most fun I've ever had running a training course! Handed round a USB stick with Desktop on to get people working with that.

As long as nothing bad happens to Desktop I will always have that as a fall-back...