Qlik Sense Cloud Business Purchase

[nihanna]

Hello everyone,

We are facing a problem while purchasing Qlik Sense Cloud Business product.

It is online product and only supported by online and we couldn't buy the product by using Microsoft Edge, Internet Explorer,  Google Chrome.

Always giving invalid credit card error, but card is totally valid and we use it for online shopping a lot.

Even We sent a lot of messages to qlik, we couldnt get touched by them during one month.

We are very angry for not to use Qlik Sense Cloud Business Product.

Is there anybody knows solution about the error that we receive while purchasing the product?

[kaushiknsolanki]

Let me Tag couple of people here who can help you to get right help.

@GillianFarquhar  @Michael_Tarallo 

[Michael_Tarallo]

Thanks Kaushik - I have informed the appropriate people.

[Michael_Tarallo]

Hi Nihanna - our digital support group should be contacting you shortly. 

Regards,

Mike T

Qlik

[George_Thomas]

Hello Nihanna, 

I first want to apologize that you have had trouble with getting in contact with support.  

My name is George from the Customer Support team and I have created a support case under the email listed for your community account. In this email I have provided some troubleshooting steps as well and requested some information from you. 

If you could kindly respond to the email you just received I will be more than happy to help this issue get resolved as fast as possible. 

Best, 

George Thomas 

Customer Support Analyst 

[kaushiknsolanki]

Thank you Mike.

I appreciate your quick help.