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timsworldroamer
Partner - Contributor III
Partner - Contributor III

Qlik Sense Desktop upgrade / uninstall error

Hello!

I have Qlik Sense November 2020 Patch 5 installed. I'm trying to uninstall (and upgrade) but it hasn't been successful. This error would pop up when trying to upgrade to February 2021:

timsworldroamer_0-1616175841933.png

Error in one of the log files (Qlik_Sense_Desktop_February_2021_20210319104028.txt) would show this: 

timsworldroamer_1-1616176008789.png

Another (Qlik_Sense_Desktop_February_2021_20210319104028_005_SenseDesktop.txt) would have these lines:

timsworldroamer_2-1616176139684.png

Same error when trying to uninstall. 

Has anyone run into these before? Help is great appreciated. Thanks!

Tim

Labels (1)
1 Reply
Ranganath_DR
Support
Support

Hi,
I would suggest clean uninstall and install it again, refer below article for the details.
https://support.qlik.com/articles/000037094